Heather Gupta

ICF trained British coach who landed accidentally (fatefully??) in India, and HR many moons ago. Mother of 2 naughty boys, married to Vivek, living in Goa.

[Heather Gupta @heathergupta]

@SallyJones72434 @MattLismore @Gatwick_Airport @GatwickExpress I was there and it was a nightmare. No transport out at all. And thousands of people. Have a little empathy.

[Heather Gupta @heathergupta]

@HelloFreshUK EVRI cannot deliver this tomorrow as it is fresh food. What is happening? 3rd time this month.

[Heather Gupta @heathergupta]

@HelloFreshUK again my order has not been delivered and no update. This is the 3rd time this month. What is going on??!!!!!

[Heather Gupta @heathergupta]

@HelloFreshUK AGAIN my box has not arrived - the last time was just 2 weeks ago. Endless emails from Evri, Hello Fresh customer service no help. Now again I’m going to have to figure out meals this week when I have no time. I’m an inch away from cancelling my subscription.

[Heather Gupta @heathergupta]

@HelloFreshUK so you guys don’t deliver my box despite a lot of follow ups and now I have to find time to shop for food. A pointless subscription, and I’m a loyal user.

[Heather Gupta @heathergupta]

@airindia urgently trying to change a flight today to tomorrow. Customer service impossible to reach. Going round in circles. Please help.

[Heather Gupta @heathergupta]

@RoyalMailHelp going round in circles with a recorded delivery you have lost because the postman didn't bother to get a signature / sent to wrong address.

[Heather Gupta @heathergupta]

@VirginAtlantic @IndiGo6E sort out your codesharing! Mumbai - Delhi 6E6049 8pm delayed 5 hours so I missed Delhi - LHR connecting 2am flight. Neither Indigo nor Virgin would move me onto earlier flight saying the other had to do it …so I ended up solo passenger, delayed 12 hrs

[Heather Gupta @heathergupta]

@UberUK can you please explain why my husband always manages to get cheaper Ubers than me? We order at the same time from the same place and mine are always 30-50% more expensive than his. I am a more regular Uber user so can only assume your algorithm figures I’ll pay more?

[Heather Gupta @heathergupta]

@Google my gmail business account suddenly stopped working despite monthly payments coming out … am unable to raise any response from “customer service” (not sure there even is one). How do I resolve this?

[Heather Gupta @heathergupta]

@HDFC_Bank sad when I can't get ANY response from my "RM" either via whatsapp, call or email. I'm being completely ignored! What to do?

[Heather Gupta @heathergupta]

@cultfitOfficial I just got asked to pay subscription for 2 years and realised after payment that my current subscription was still in place. So have double paid. No way to contact your “customer service”

[Heather Gupta @heathergupta]

@LadywellLive Just returned turned to London after 23 years and I LOVE the lime bikes. Tad bit expensive but I usually use them for short hops anyway. I think they are utter genius.

[Heather Gupta @heathergupta]

@ab2madd Get the pass. Way more cost effective

[Heather Gupta @heathergupta]

@RuthMayorcas @JKBartsHeart They just reduced this pricing slightly today. Now 5.99 and £10.99. When a month ago it was £4.99 and £9.99

[Heather Gupta @heathergupta]

@PureGym can’t find any way to reach you on the app. You keep sending me mails telling me I’ve forgotten to cancel classes which I haven’t booked. How do I get this sorted?

[Heather Gupta @heathergupta]

@limebike prices for ride passes increased overnight by 40%?!!!

[Heather Gupta @heathergupta]

@AdkonisWeronika @DocklessLondon Yep. £4.99 was fine and manageable. Not ok to suddenly increase by 40%!

[Heather Gupta @heathergupta]

@thevirdas Yes!!! We moved from India to London recently and these were no 1 on the list to install in the bathroom.

[Heather Gupta @heathergupta]

@HDFC_Bank despite 10 e mails and numerous calls to "RM" at Worli Seaface Branch, Mumbai I CANNOT get a response. Need to change to NRE/NRO account. Please help!