@TuroSupport@turo I’ve seen the DM — but I’m still not getting a clear answer.
Your policy says a smoking violation applies if a smoked cigarette is found in the vehicle, which is exactly what I submitted.
If that doesn’t qualify, can you clarify what does?
@TuroSupport@turo what’s the point of your smoking policy if you deny claims with literal cigarettes found inside the car?
This is the second time in a month. Escalation ignored.
Hosts are paying the price while guests break rules with zero consequence.