Heer

Talks - Artificial Intelligence. Digital Transformation, Data, Sales, and Human Psychology

[Heer @heer_soni]

moving to one of these @useapolloio @smartlead_ai @snov_io - I need email sequencing with auto opt-out based on unsubscribe, reply, etc along with standard open and click tracking.

[Heer @heer_soni]

It happens but cannot be sheer negligence when business processes are on hold for 4 weeks now because of no reply?!!

Said it earlier, would say it again - companies are built on customer success given there are already 100 products solving your problem @svembu

[Heer @heer_soni]

It happens but cannot be sheer negligence when business processes are on hold for 4 weeks now because of no reply?!!

Said it earlier, would say it again - companies are built on customer success given there are already 100 products solving your problem @svembu

[Heer @heer_soni]

I''ve been on the buying side (and selling) softwares for quite some time now. Something really hit deep is how one's negligence takes down the companies reputation as a whole. @ZohoCRM @Zoho @svembu - experienced absolute negligence while still being a prospect (# 162809025 #)

[Heer @heer_soni]

I''ve been on the buying side (and selling) softwares for quite some time now. Something really hit deep is how one's negligence takes down the companies reputation as a whole. @ZohoCRM @Zoho @svembu - experienced absolute negligence while still being a prospect (# 162809025 #)

[Heer @heer_soni]

Update: my delivery got cancelled automatically! By your team.

@amazonIN @AmitAgarwal @amazonhelp @jagograhakjago @nch1915 @ajassy @JeffBezos

[Heer @heer_soni]

Answer it here publicly so that everyone knows how incompetent your internal process is. Don’t take me to customer support that took 1 hour and 10 people transferred internally to finally ask me what’s your problem?

[Heer @heer_soni]

Answer it here publicly so that everyone knows how incompetent your internal process is. Don’t take me to customer support that took 1 hour and 10 people transferred internally to finally ask me what’s your problem?

[Amazon Help @AmazonHelp]

@heer_soni Seems like you got connected to our support team. For assistance, please connect with our team over chat here: https://t.co/Zg3FfGAyEm

Please be informed that the link mentioned will stay active for 1 hour.

-Noori

[Heer @heer_soni]

@amazonIN @AmazonHelp @amazon I did chat with your team now and I got transferred 8 times internally mentioning a specialized team will help. You guys have 8 specialized cust support team?

[Heer @heer_soni]

This is where your link takes me. Customer support chat. I have done it 7 times already with combined talk time of 2 plus hours. So dont give me the link pleas

[Heer @heer_soni]

@ajassy @JeffBezos @amazon Amazon India @amazonIN has given me the highest level of mental torture in last ~36 hours. They’re officially saying their departments are siloed and can’t communicate, thus can’t assure anything. Please take a look

[Heer @heer_soni]

@AmitAgarwal Pls help After 7th call to customer support (1+hrs talk time in the last call). No Assurance. I get to hear that they can’t coordinate with logistics department.

TLDR; warehouse manger denies doorstep exchange and is arrogant enough to tell me cancel the order.

[Heer @heer_soni]

This is where your link takes me. Customer support chat. I have done it 7 times already with combined talk time of 2 plus hours. So dont give me the link pleas

[Amazon Help @AmazonHelp]

@heer_soni @heer_soni We'd like to take a closer look into this. Please connect with our team link here: https://t.co/OAJeHUG2Q9 so that we can check and help you further. Please be informed that the link mentioned will stay active for 1 hour.
-Devasena

[Heer @heer_soni]

@AmitAgarwal warehouse manager asked to me to handover my to be exchanged phone to delivery agent and he will inspect and return me next day WITHOUT GIVING MY NEW ORDERED PHONE

[Heer @heer_soni]

@AmitAgarwal Pls help After 7th call to customer support (1+hrs talk time in the last call). No Assurance. I get to hear that they can’t coordinate with logistics department.

TLDR; warehouse manger denies doorstep exchange and is arrogant enough to tell me cancel the order.

[Heer @heer_soni]

@jagograhakjago @nch1915 check the email from @amazonIN supervisor. They are not able to coordinate internally that’s y they can’t deliver me the product for which I have paid. Product might get returned or cancelled cause their warehouse manager DID NOT want to deliver@doorstep

[Heer @heer_soni]

@AmitAgarwal your team is saying my order will be replaced or returned cause it’s been 2 days of delivery buffer already.

[Heer @heer_soni]

@AmazonHelp Check this

[Heer @heer_soni]

@jagograhakjago @nch1915 check the email from @amazonIN supervisor. They are not able to coordinate internally that’s y they can’t deliver me the product for which I have paid. Product might get returned or cancelled cause their warehouse manager DID NOT want to deliver@doorstep

[Heer @heer_soni]

@nch1915 @jagograhakjago Amazon India @amazonIN is taking me on a ride for one of the orders n they have been absolutely negligent to provide any assurance of my order delivery because of internal team issue. It’s a plain daylight mental torture. 1 hour+ on call already rn

[Heer @heer_soni]

@AmazonHelp Give me the link.

[Heer @heer_soni]

@nch1915 @jagograhakjago Amazon India @amazonIN is taking me on a ride for one of the orders n they have been absolutely negligent to provide any assurance of my order delivery because of internal team issue. It’s a plain daylight mental torture. 1 hour+ on call already rn

[Heer @heer_soni]

@amazonIN your team says I will have to return the product or place replacement because your warehouse manager DID NOT WANT TO DELIVER ME THE PRODUCT AT DOORSTEP

[Heer @heer_soni]

Please read what I write. This link takes to customer support team. I am on a call with customer support team already

[Amazon Help @AmazonHelp]

We've double-checked and everything was working order on our end. Request you to access the link using the web browser through laptop/desktop/any other browser from your mobile and fill the details in the given link, our team will get back to you in 6-12 hours with an update.
-Devasena

[Heer @heer_soni]

Link provided by you does not allow me to provide any info. Takes you to customer support team which I am on a call since 1 hour and they are not able to help

[Amazon Help @AmazonHelp]

We get your concern. As we don't have access to your account information on social platform, request you to fill the details using the link provided earlier and wait for the time frame mentioned which is 6-12 hours for our team to review the issue and get back to you with an update via Email in this regard.

- Waseem

[Heer @heer_soni]

@AmazonHelp Link provided by you takes you to support team which I am on the call since last 59 mins

[Heer @heer_soni]

@amazonIN your team says I will have to return the product or place replacement because your warehouse manager DID NOT WANT TO DELIVER ME THE PRODUCT AT DOORSTEP

[Heer @heer_soni]

@awscloud 36 mins in the call still not able to help or provide any assurance.

[Heer @heer_soni]

@awscloud 36 mins in the call still not able to help or provide any assurance.

[Heer @heer_soni]

@amazonIN your warehouse manager says I need to visit the warehouse to get my phone inspected for exchange. He is event arrogant enough to tell me - “cancel your order”. Name - Karan Gadhvi, location : Bhuj