Helen

[Helen @helen24b]

@johnlewishelp need to speak about a return. On the phone for the second time in two days and waiting over an hour and a half both times with no response

[Helen @helen24b]

@JohnLewisRetail hi can someone please contact me

[Helen @helen24b]

@JohnLewisRetail been trying to ring to organise a return spent over two hours in a queue to speak to customer service yesterday. Now on the phone again for 25 minutes, what’s going on.

[Helen @helen24b]

Well it’s now the 28 December and still nothing from Curry’s you are absolute cowboys. She needs that money back to be able to use a reputable retailer

[Helen @helen24b]

@currys my daughter ordered a monitor FedEx were supposed to deliver it. Didn’t arrive spoke to them today, they say it’s lost she phones you and you say no they have it. She now has to wait till Monday to see if it arrives, if not you’ll raise an investigation absolute joke

[Helen @helen24b]

@Ocado hi now you’ve introduced an SW delivery app I’m not able to order for my daughter who’s a student in Bristol. Really don’t think I want to pay for 2 smart passes, looks like we’ll both be looking for a new online provider 😔

[Helen @helen24b]

@fusedbills Yes can you confirm that a copy of the council tax bill which confirms student exemption is good enough for your records

[Helen @helen24b]

@fusedbills hi I need to speak to you as you have threatened to cancel my daughters bill’s package because she can’t get Bristol council to send out a confirmation of her student status

[Helen @helen24b]

@Pharmacy2U In that case I will have to leave her account open with you as I’m not paying to get verified so I can tell you she has passed away.

[Helen @helen24b]

@Pharmacy2U hi I need to speak to someone about my sister’s account. Absolutely impossible to do this on the phone with the choices you give. Can someone please contact me.

[Helen @helen24b]

@Pharmacy2U Can you please follow me so I can dm you please

[Helen @helen24b]

@Ocado dm sent please reply

[Helen @helen24b]

@Ocado my delivery is due in an hour and you still haven’t confirmed if it’s coming on time. Can you look into this please.

[Helen @helen24b]

@megabusuk can you confirm what time the M10, 11:55 Bristol to London is actually going to arrive at Bond Street

[Helen @helen24b]

@StarlingBank Having trouble with DM’s at the moment is there another way other than phone I can contact you urgently

[Helen @helen24b]

@StarlingBank i contacted you last week as my sister who is your customer is critically ill in hospital. I need to access to her account to be able to manage her payments. I’m heard nothing back, getting a bit desperate now. Can someone please contact me ASAP

[Helen @helen24b]

@VirginAtlantic hi in your LHR clubhouse. All the staff are great but Kris has been outstanding

[Manor House Library @MHLibraryLee]

Manor House Library + Sydenham & Forrest Hill are donation points for items to be sent to Ukraine. All donations will be taken to @lewpolishcentre on Friday 4th March.

Please only donate items on the below list.

https://t.co/N2LLs9C614

[Helen @helen24b]

@BritishGas I have been on the phone to you twice and no response. You have sent a demand for payment to me. I’m not with you, it’s NOT my meter number but my address. I need to sort this out ASAP