@TUIGroup hello. I’m due to fly from back from Newark to Heathrow tomorrow but won’t be using the flight. Please can you let me know if I need to do anything?
@VirginAtlantic hi. I’m flying from LHR to JKF on Saturday, we booked via Kiwi so don’t have a booking reference for online check in. Can you help please? I’d like to do this prior to getting to the airport
@DamHealth hello. I need help with my certificates as the test time is incorrect and we fly tomorrow. I’ve tried calling but can’t get through. Can you help please?
@AmericanAir hello. I booked my flights with Iberia but I’m flying with American Airlines. I’m trying to access Manage my Booking on the AA website but the booking reference isn’t recognised (5 digits and should be 6). Can you help please?
@Iberia_en hello. I booked my flights with you but I’m flying with American Airlines. I’m trying to access Manage my Booking on the AA website but the booking reference isn’t recognised (5 digits and should be 6). Can you help please?
@ricky_garcha @chronomentary Same here. We’ve booked alternative tests for flying out but really worried the tests we need to take with us aren’t going to arrive in time!
@chronomentary hi. I’ve paid for the fit to fly PCR tests and need to cancel them as I’ve since found out you can’t guarantee the turnaround time for the Balearics. Please can you help? I travel in 1 week so need to sort urgently. Thanks
@JohnCon36443738@Flight_Refunds@TUIUK @FludeSiobhan I’m just looking at their Facebook page and it appears to be all Balearic island holidays. They were on the “green watchlist” so wondering if something has changed….
@TUIUK @FludeSiobhan Hi. You’ve just cancelled my holiday to Ibiza from Gatwick on 12th July. The exact holiday is still available on the website, please can someone help?
@bigcartel hello. My currency is GBP and someone has asked how much a product is in US dollars. Is there a way of them seeing the cost before paying? Thanks