Start of our holiday ruined already by @No1Lounges Booked direct as part of our @VirginHolsHelp@VirginAtlantic package and half our companions have had their lounge booking cancelled, splitting us up. Should’ve save ourselves £££’s and flown with @TUIUK Lesson learnt
@bandq_help Hi I needed to exchange an item that was damaged when I opened the package. I informed the advisor that I wanted exchange. She insisted to refund me and I had to go and purchase another in the store. I’m £5 after being refunded £24 and repurchasing at £29 🤷🏼♀️🤦🏼♀️
@NatWest_Help Hi is there any other provision for paying in cash when the local branch has huge queues outside and all the external cashpoints are out of order? I’m working full time so cannot queue for hours to use the inside machines. Thanks.
@RiverfrontArts Do you have an indication on when a staff member could safely process refunds? My tickets were scheduled for May 28th but has been cancelled rather than rescheduled. Many thanks.
Well done @NewportCouncil for the efficient new way of visiting the household waste and recycling centre. Booking was a pain on the mobile - but much better using the desktop site. The queuing system was well organised with friendly and professional staff members. 👏🏽👏🏽👏🏽
@MetroBank_Help Having trouble logging in to the mortgage intermediaries. What would be the best way to get our user name and password reset please? Not an emergency, just want to check our balance. Have tried the password reset facility but it says invalid entries. Many thanks.