KNOW YOUR RIGHTS.
With so many flights canceled and so many airlines holding travelers' money hostage, we’ve been doing our best to keep folks informed about their right to a refund.
Here’s a roundup of our best advice so you don’t end up getting screwed by the airlines:
@amazon your customer service is terrible. its been over 5 days and i'm still waiting for an account specialist to review my account. you've taken over $1000 of my money and cancelled my account without reason