Sam Hall

[Sam Hall @hellosamhall]

@O2 I have rang your customer services 3 times a day this week for an issue that has been unresolved for 3 weeks now. I have been on the phone for over an hour they’ve just cut me off without saying anything. I do not want to have to be on hold again. Worst customer experience.

[Sam Hall @hellosamhall]

@NuffieldHealth hello, I want to cancel my membership and it says to email my gym, but nowhere on your website is there any contact email address. Please can you help?

[Sam Hall @hellosamhall]

@WeAreOpenreach @EE They did contact you direct, @EE were very helpful - but you said there’s nothing you could do. I waited in all day, there’s a huge doorbell button in the middle of the door which your engineer didn’t think to press. Now I am without internet for a month due to your incompetence.

[Sam Hall @hellosamhall]

@WeAreOpenreach appalling customer service, waited in for 5 hours today only to discover that the engineer didn’t bother ringing the doorbell for my appointment - now it’s going to be another month before I can get a install slot due to your incompetence. @EE

[Sam Hall @hellosamhall]

@nestpensions I've been trying to transfer funds out of my Nest pension for the last 6 months, spoken to customer services over 5 times and you're literally preventing me from moving my funds, it's worrying. I want to transfer my funds immediately.

[Sam Hall @hellosamhall]

@nestpensions is by a mile the worst customer services I have ever dealt with. I've been waiting over 4 months to transfer my pension out. They won't let me remove it, just keep saying I have to wait for a letter that never arrives.

[Sam Hall @hellosamhall]

@EE our internet is down, it happened on Sunday night as well - why isn’t it working? I’ve tried calling but your offices are now closed…

[Sam Hall @hellosamhall]

@googlemaps I have followed now

[Sam Hall @hellosamhall]

@googlemaps @Google all of my lists that I have spent years building up have disappeared… they’ve moved to ‘collections’, so I can no longer see them on the map function or easily add to them. How do I resolve this? It’s very frustrating.

[Sam Hall @hellosamhall]

@manypets_uk Still waiting for my claim to be processed. It’s a lot of money to be waiting on, I am getting a worried now. Not the peace of mind you should get from pet insurance, would NOT recommend ManyPets, look elsewhere.

[Sam Hall @hellosamhall]

@manypets_uk I’m still waiting on 2 claims, one of which was from last year. I’ve emailed and called repeatedly but can’t get through - just been on hold for over half an hour… such rubbish customer service. How can I get an update on the claims?

[Sam Hall @hellosamhall]

@manypets_uk It won’t even let message you on twitter…. Honestly

[Sam Hall @hellosamhall]

@GuyCharnock hello mate – been listening to the podcasts recently, great stuff. I wanted to ask where you got your Open cap from? All the ones I can find online are a bit clunky... nice one

[Sam Hall @hellosamhall]

#PS5Share, #CallofDuty®ModernWarfare®

[Sam Hall @hellosamhall]

#PS5Share, #CallofDuty®ModernWarfare®

[Sam Hall @hellosamhall]

@LACOSTE I still haven’t received any word from your customer care team, it’s been a week and I have returned the item to DHL again and it’s been redirected back to me, AGAIN! @TommyHilfiger @stoneisland

[Sam Hall @hellosamhall]

@LACOSTE @LACOSTE_UK I have been trying to return an item, but DHL have returned it to me. You didn't provide a plastic wallet to attach forms to box exterior (as per your instructions). Had to drive an hour round trip to a DHL drop off point – very frustrating, what should I do?

[Sam Hall @hellosamhall]

@AmazonHelp I’ve uninstalled and reinstalled the app, and no pending updates - still getting this screen. This is a joke... I can’t watch a service that I’m paying for

[Sam Hall @hellosamhall]

@PrimeVideo won’t run on my playstation or tv. Getting the same ‘connectivity issue’ on both, even though on different accounts / platforms. I pay for the service and it’s not working for me? Never had this issue with @netflix

[Sam Hall @hellosamhall]

@AmazonHelp PlayStation 4 - yes have tried that. It doesn’t work on the PS4 or the smart tv app....

[Sam Hall @hellosamhall]

@LACOSTE I have replied but have been waiting days for a response. Please sort this ASAP. Wouldn’t have this customer care from other brands.