Helen Deller

BBC Public Affairs. Formerly BBC News Comms & Govt Comms. Girl Guide Leader & Samaritans Volunteer. Motivators: wine & music. Long suffering commuter

[Helen Deller @helsdell]

@iancbeavis Ahh wow thanks so much Ian, so she shouldn’t be worried about them?

[Helen Deller @helsdell]

@iancbeavis can I pick your insect knowledge pls?? My mum has had these dudes turn up in her Devon garden … about the size of small birds apparently?? Any ideas??? 🙏

[Helen Deller @helsdell]

@Se_Railway You’re in danger of going back to the bad old pre pandemic days….!!! 🤦‍♀️

[Helen Deller @helsdell]

.@Se_Railway why is 719am Tonbridge to London stopping at chelsfield? It was already rammed by time got to Sevenoaks and now stuck at Orpington because people can’t get on??? What is going on?

[Helen Deller @helsdell]

@Se_Railway The engineering work yes but not the timetable changes and short formations

[Helen Deller @helsdell]

@Se_Railway No announcement on train or at stations hence people still expecting to get on an already dangerously packed train and bearing in mind it’s the day after bank holiday - imagine a normal day 🤦‍♀️

[Helen Deller @helsdell]

@tw_people @RachelLK @BriteEyedViolet @dellerm 🤣🤣🤣 I also was thinking how I missed the arms, just this Friday 😘

[Helen Deller @helsdell]

.@ATGTICKETS hi there can you give me a phone number for customer service - your chat help is useless. Thanks

[Helen Deller @helsdell]

Can you help pls? This is ok our Christmas food and I’ve saved up nectar points all year for it?

[Helen Deller @helsdell]

.@sainsburys hi there not had my delivery email re substitutions etc - called customer services to be told payment failed? But there’s money in my account and I paid vast majority with nectar points. customer services said I need to talk to recovery but no number to call them?

[Southeastern @Se_Railway]

⚠️ONGOING: #Wadhurst
✅Trains towards London can currently run.
🚌Trains towards Hastings cannot run. Replacement buses are running from Tonbridge towards Hastings.
👷‍♀️Further Network Rail response staff are due onsite by 07:50.
ℹ️More information⬇️
https://t.co/N87LH8dw5B

[Helen Deller @helsdell]

@Se_Railway But the service is late every day? It’s not been on time at all during the last few weeks? And it was two coaches less today too - is this permanent under new time table - which is just making it worse. I’m not angry just disappointed- you been so good for the last 2&1/2 years!

[Helen Deller @helsdell]

Hey @Se_Railway any chance of the the 720 (now 719) tonbridge to London ever being on time again??? It’s not been on time for at least six weeks…. And this new timetable doesn’t seem to be going very well either

[Helen Deller @helsdell]

I am so proud to work for an amazing organisation #BBC100 - I appreciate some folk don’t always agree but the ethos remains - informing, educating and entertaining everyone🥰 Happy Birthday BBC here’s to the next 100years

[BBC Press Office @bbcpress]

🎉 Happy Centenary! We're 100 years young today 🎂

We're celebrating #BBC100 on TV, @BBCiPlayer, Radio and @BBCSounds! And to help you find all the centenary content, we've put together your ultimate guide to programming across the @BBC 📺🎧

Full info ➡️ https://t.co/detMPg2udd

[Helen Deller @helsdell]

@RachelLK 🤣 can you and @acrobatic_flea try this with Alice please!

[Buitengebieden @buitengebieden]

Run in opposite directions to see who your dog loves more.. 😅 https://t.co/gEukgeOvYy

[Helen Deller @helsdell]

@Festicket @itradcliffe @PearlJam @stereophonics @BSTHydePark @FesticketHelp @TicketmasterUK Thanks so much that’s super useful 🙏🤞🤞

[Helen Deller @helsdell]

@Room101b_ @TicketmasterCS @Ticketmaster @BSTHydePark @TicketmasterUK Oh no! It’s been pretty rubbish hasn’t it! Hope you get in and enjoy the gig x

[Helen Deller @helsdell]

@TicketmasterCS Twice and just keep getting the same reply

[Helen Deller @helsdell]

@TicketmasterCS @BSTHydePark tried getting in contact with you via email but just automated replies. When we Dm no reply No tickets for Duran Duran. Tried using BST app as directed get sent to Axs site which I can’t access. You have my money I have no tickets. This is pretty poor

[Helen Deller @helsdell]

@TicketmasterCS I have!