Martin Deller

Media and communications professional. Love politics and @everton.

[Martin Deller @dellerm]

@steve_lamacq @BBC6Music not heard Geneva in years. What a song. What an album that was. Great days of 1997

[Martin Deller @dellerm]

@JustEatUK my order on 30/12 never turned up. have asked for a refund. It was £30 order and you’ve only sent me 15% off voucher valid until next week. Just want my money back. Not good enough

[Rachel Sylvester @RSylvester1]

Health ombudsman Rob Behrens warns that the “toxic” culture in the NHS is undermining patient safety - my report for @thetimes as part of Health Commission https://t.co/szdbmim17A

[Martin Deller @dellerm]

Can find the report here https://t.co/ClFhMTLgQ2

[Martin Deller @dellerm]

Important words from @SepsisUK Ron Daniels following the publication of our @PHSOmbudsman report. Too many people are still dying from #sepsis.

[Dr. Ron Daniels BEM @SepsisUK]

“More action is needed on sepsis - we’re still seeing the same failings a decade on…” @PHSOmbudsman on #sepsis https://t.co/dtsUYz5aK6

[The World at One @BBCWorldatOne]

‘I recognised these tools of intimidation which they use’

Paediatrician Dr Ellen Kriesels told #BBCWATO about her experience when raising a complaint to NHS executives

NHS ombudsman Rob Behrens then called for a wholesale review of NHS leadership

https://t.co/OZIx83009S

[Martin Deller @dellerm]

@Se_Railway the 22:52 from Victoria to ramsgate is getting later and later. No info at station.

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

"Those who lost their children deserve to know... how it was that doctors were not listened to... Good leadership always listens, especially when it’s about patient safety."

@RobBehrens1884 comments on the Lucy Letby verdict : https://t.co/pwFOtaVfpk

[Martin Deller @dellerm]

@Wavingcloud @aha_com Defo to Coldplay

[Martin Deller @dellerm]

Another major review out today into @uhbtrust. See our response here. #patientsafety #makingcomplaintscount

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

"There must be significant improvements to [University Hospital Birmingham's] culture and leadership and, above all, the Trust must listen to the voices of staff and patients."

Ombudsman @RobBehrens1884 comments on the Well-Led review into UHB.

https://t.co/j78tlClNX2

[Jane Kirby @JanekirbyPA]

My copy for @PA on the damning @PHSO report out today which says there is "ingrained defensiveness" in how the NHS responds when patients die avoidably or are harmed https://t.co/U6oAqZvezh

[Patient Safety Commissioner @PSCommissioner]

It staggers me that the patronising approach to patient voices persists with structural barriers preventing patients’ insights from improving patient safety as identified in today's PHSO report - see my full response at https://t.co/o02LyUM9RM

[Sarah Tilsed @SarahTilsed]

What panel would wish for with magic wand:
Change current "toxic" culture of medical staff.
Stop punishing people for making mistakes.
Prioritise safety - staff say they do, but actions don't show it.
Mutual respect between clinican/patient.
#PHSOPatientSafety @PHSOmbudsman

[Rebecca Thomas @Rebeccasmt]

"this must never happen again" is too often the phrase when NHS scandals hit the papers - yet failures are repeated @PHSOmbudsman on its flagship patient safety report

[AvMA @AvMAuk]

We welcome and endorse the recommendations
@PHSOmbudsman made today in their report, ‘Broken trust: making patient safety more than just a promise’. - See our full response here 👉https://t.co/C3lQvtFnCu
#PHSOPatientSafety #PatientSafety #Accountability

[Martin Deller @dellerm]

Landmark day at @PHSOmbudsman as we publish our patient safety report ‘Broken trust: making patient safety more than just a promise”. Too many people are still dying from avoidable mistakes in care. Please read the report below. #phsopatientsafety

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

Today we’re presenting the findings from our new report 'Broken trust: making patient safety more than a promise'.

The report examines cases where patients died due to avoidable errors & sets out how we can #PatientSafety more than just a promise.

https://t.co/HWXRBEcimL

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

Our new report sheds light on the expectant and new mothers who have been failed by #MaternityServices.

It features stories from mothers who’ve been put at risk, and practical advice for those who find themselves in a similar position.

Read more: https://t.co/bgIVP1h5yF

[Martin Deller @dellerm]

@tw_people @RachelLK @BriteEyedViolet @helsdell You were a willing victim

[Martin Deller @dellerm]

On @BBCNewsnight tonight @RobBehrens1884 speaks about his concerns of culture at University Hospitals Birmingham and the NHS reviews about it #patientsafety

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

"You can't split patient safety from culture and leadership in organisations." 

We have found very serious patient safety issues at University Hospitals Birmingham.

Watch the interview with Ombudsman @RobBehrens1884 tonight.