To communicate about a class action lawsuit with a fellow 2022 graduate dealing with Herff Jones nightmares, please reach out to [email protected] (see below!)
@greatestgift__ they said herff jones is gonna have a table with extra stuff at graduation. bro i’m going there and snatching a hood the table cause i paid 111$ for a cap and gown w the hood and received no hood ????
@jaguilar_00@herffjones@jesstaughtyou Don't expect anything from @herffjones
I have emailed
Called and tweeted. No one is responding. However they are very good at stealing your money and not refunding it
I even sent a tweet to the CEO
Nothing he is probably enjoying his child's graduation while we pray we get ours
@herffjones I'm near ATL and my cousin is missing her "Class of 2022" sash from her graduation pkg. My aunt has called your company 4 days. I told her to email Rick like the msg says and crickets. Cant even leave a voicemail bc the call just drops when no one answers #PoorService
Came to say how awful @herffjones is bc 6 days b4 graduation the class is getting generic caps & gowns instead of the custom ordered & only $5 refund but I see it's a Herff Jones theme. Announcements are wrong as well, NO refund there. Terrible.
@RutgersU@Rutgers_Camden & other schools need to stop doing business with @herffjones. Graduation is today and I still haven't received my cap and gown. I've been on hold for 3-1/2 and counting and still no answer. & sadly, this isn't just me. @herffjones give everyone refunds.
@herffjones@bbb_us update on this: bbb successfully helped me get a full refund! i never got my hood and after i filed a complaint w/the bbb i received a call from a VP at herff jones the NEXT day as well as a refund in 3 business days! so yes it does work.