@laurenlaverne tuning in while on the road from York to Carrbridge, Scotland - competing in tomorrowโs World Porridge Championship! Would love a shoutout
@AmericanAir on hold for 20 minutes, then you pass me straight to the survey? Really appalling when Iโm trying to speak to someone about the fact youโve allowed fraud on my booking
@AmericanAir He says he called you, was put on hold for 15 minutes, then got disconnected. He then went onto your website and filled in the customer service form, but received no confirmation email. Will you look into it if I DM you his booking reference/acct number?
@AmericanAir hi, my father doesn't have Twitter so I'm getting in touch. He contacted you over a week ago for support on changing a flight he had to cancel due to Covid, he hasn't heard back and is feeling confused and frustrated. Can someone help please?
@Roger_Moorhouse@lastminute_com It's a major consumer problem in all of our societies - including with govt agencies. But no government or politicans are standing up for the consumer. They have been mesmerised by the so-called digital revolution and the lazy incompetents will not confront its massive flaws...
@eurowings@lastminute_com Iโve sent a message via your website as I was told the customer relations dept donโt have email or phones and can only be contacted via the website. Still nothing back
@British_Airways@lastminute_com Only a partial refund offered following the death of my father. Surely that is something that you can look into. Do the right thing!
@lastminute_com#lastminute_com It is NOT possible to change travel details in the app. Stop directing people to useless places and take some responsibility