DrStarrHeT

Trying to improve the lives of children and school nurses through world class EHR software

[DrStarrHeT @het_starr]

#HeyGoogle! Up and running again. What a painful experience. @GCPcloud Thanks for stepping up #reportingback.

[DrStarrHeT @het_starr]

#HeyGoogle! I empathize with our #nurses. I don't know how they are managing without access to medical records #allergies #ADHD #diabetes #chickenpox #strep #brokenbones #influenza #measles #mumps #sprains #cuts #rashes #colds #bronchitis #earinfections Just a taste @GCPcloud

[DrStarrHeT @het_starr]

#HeyGoogle! Thanks to @GCPcloud for getting some engineers in contact with us - a step in the right direction It's nice to know that if @Google deactivates your production DB with no notice that "Our Technical Team usually provides an update within 24 to 48 hours". #slowmotion

[DrStarrHeT @het_starr]

#reportingback; #HeyGoogle! Someone at @GCPcloud reached out and sent me a broken link to a form. #uxfail Maybe they should stop having @LilyTomlin manage the support team? https://t.co/22AGmguYCA

[DrStarrHeT @het_starr]

Amen! Even worse - we stored our daily prod DB in @GCPcloud. Nobody plans for when the cloud decides to delete you without warning. @awscloud what are your policies? #nightmare #thinkofthechildren #kidsdeservebetter

[chris @cphartman]

Wow. This is what keeps every technologist relying on cloud computing up at night. Hope it gets fixed soon.

[DrStarrHeT @het_starr]

#HeyGoogle! @GCPcloud responded within minutes on Twitter. That sure beats the last update we got from phone support 12 hours ago. Let's hope this leads to a quick resolution! #reportingback @Google

[DrStarrHeT @het_starr]

#HeyGoogle! Admin requested a GSuite account, and you guys deleted our GCP organization #unexpected and marked all of projects for deletion with no way to restore #unknownerror. Now our nurses can't manage students' medical visits. How long will we be offline?? @GCPcloud @Google