MEHBUB

Still figuring things out

[MEHBUB @heymehbub]

Is this how sellers are supposed to be treated?

My experience with @ShiprocketIndia has been deeply disappointing.

My shipment was fully packed, labeled, and ready for pickup. No call. No pickup attempt. No one visited the pickup address. Yet the shipment was marked as "Pickup Failed / Shipment Not Ready."

I raised the issue, but instead of a resolution, the exact same thing happened again.

False pickup updates create unnecessary delays, disrupt customer commitments, and waste the time of small businesses that rely on logistics partners to do their job.

Pickup ID: SRPID-49389952

I am posting this publicly because I expect transparency and accountability. If pickups are being marked as failed, sellers deserve a genuine pickup attempt and an accurate status—not misleading updates.

I hope Shiprocket and @XpressBees_IN investigate this issue and explain how a shipment can be marked as failed when no pickup attempt was made.

#Shiprocket #XpressBees #SellerSupport #Logistics #SmallBusiness #Ecommerce

[MEHBUB @heymehbub]

@ShiprocketCare Thanks

[MEHBUB @heymehbub]

Is this how sellers are supposed to be treated?

My experience with @ShiprocketIndia has been deeply disappointing.

My shipment was fully packed, labeled, and ready for pickup. No call. No pickup attempt. No one visited the pickup address. Yet the shipment was marked as "Pickup Failed / Shipment Not Ready."

I raised the issue, but instead of a resolution, the exact same thing happened again.

False pickup updates create unnecessary delays, disrupt customer commitments, and waste the time of small businesses that rely on logistics partners to do their job.

Pickup ID: SRPID-49389952

I am posting this publicly because I expect transparency and accountability. If pickups are being marked as failed, sellers deserve a genuine pickup attempt and an accurate status—not misleading updates.

I hope Shiprocket and @XpressBees_IN investigate this issue and explain how a shipment can be marked as failed when no pickup attempt was made.

#Shiprocket #XpressBees #SellerSupport #Logistics #SmallBusiness #Ecommerce

[MEHBUB @heymehbub]

@XpressBees_IN 14326548882692

[MEHBUB @heymehbub]

@ShiprocketIndia @XpressBees_IN @ShiprocketIndia

[MEHBUB @heymehbub]

@ShiprocketIndia @XpressBees_IN

No pickup executive called or visited my pickup location, yet you falsely marked my shipment as "Pickup Failed / Shipment Not Ready." This is completely unacceptable.

Pickup ID: SRPID-49389952

[MEHBUB @heymehbub]

@ShiprocketIndia @XpressBees_IN @XpressBees_IN Resolve this immediately, or I will escalate this matter to the Consumer Commission and the appropriate authorities for unfair service and the losses caused to my business

[MEHBUB @heymehbub]

@ShiprocketIndia @XpressBees_IN

No pickup attempt was made, yet my shipment was marked "Shipment Not Ready / Pickup Exception." I cancelled and rebooked, but the same issue happened again.

AWB: 14326548882692

Please resolve this urgently

[MEHBUB @heymehbub]

@help_delhivery @meesho_support Update: I have personally handed over the parcel to the Delhivery center after failed pickup attempts. The courier executive informed me that the shipment status will be updated later. Kindly ensure no cancellation penalty or seller score impact is applied from my side.

[MEHBUB @heymehbub]

@help_delhivery @meesho_support AWB ID - 1490835092496772

[MEHBUB @heymehbub]

@help_delhivery @meesho_support Please check DM urgently.
No pickup attempt was made, but status was falsely updated as “Seller Refused.” Parcel is ready for pickup.

[MEHBUB @heymehbub]

@veedstudio Waiting

[MEHBUB @heymehbub]

@LTXStudio Let me in

[MEHBUB @heymehbub]

@Airtel_Presence @TRAI @DoT_India @airtelnews @Airtel_Presence

[MEHBUB @heymehbub]

@Airtel_Presence

Due to repeated area-wide outages and constant delays in restoration
I have decided to cancel my Airtel Wi-Fi connection

Service reliability has been unacceptable

@TRAI @DoT_India

#airtel #airtelwifi

[MEHBUB @heymehbub]

@Airtel_Presence has again changed the status instead of restoring service
Customers are paying for uninterrupted service not repeated excuses @airtelindia @TRAI @DoT_India @airtelnews

[MEHBUB @heymehbub]

@Airtel_Presence has again changed the status instead of restoring service
Customers are paying for uninterrupted service not repeated excuses @airtelindia @TRAI @DoT_India @airtelnews

[MEHBUB @heymehbub]

@Airtel_Presence @TRAI @DoT_India
Again facing an area-wide Airtel Wi-Fi outage in Hailakandi, Assam

Service was supposed to be restored in 5–6 hours but that time has already passed

Still no Wi-Fi in entire locality
This repeated issue is unacceptable.
Please restore service

[MEHBUB @heymehbub]

@Airtel_Presence @TRAI @DoT_India
Again facing an area-wide Airtel Wi-Fi outage in Hailakandi, Assam

Service was supposed to be restored in 5–6 hours but that time has already passed

Still no Wi-Fi in entire locality
This repeated issue is unacceptable.
Please restore service

[MEHBUB @heymehbub]

Airtel Wi-Fi service is facing issues on a daily basis, causing repeated disruptions despite multiple complaints
this issue continues, please proceed with cancellation of the service, as a permanent resolution has not been provided.
@airtelindia @Airtel_Presence @TRAI @DoT_India

[MEHBUB @heymehbub]

@veedstudio VEED

[MEHBUB @heymehbub]

Airtel Wi-Fi service is facing issues on a daily basis, causing repeated disruptions despite multiple complaints
this issue continues, please proceed with cancellation of the service, as a permanent resolution has not been provided.
@airtelindia @Airtel_Presence @TRAI @DoT_India

[MEHBUB @heymehbub]

An Airtel Wi-Fi service has been down since morning, affecting the local area and causing inconvenience to the public. The issue appears to be related to a faulty/exposed cable and needs immediate attention
Dakshin Sonapur, Vichingcha Part I,Assam
@Airtel_Presence @airtelindia

[MEHBUB @heymehbub]

@Airtel_Presence Issue has been fully resolved and the connection is working fine now Thank you for the quick response and support.

[MEHBUB @heymehbub]

An Airtel Wi-Fi service has been down since morning, affecting the local area and causing inconvenience to the public. The issue appears to be related to a faulty/exposed cable and needs immediate attention
Dakshin Sonapur, Vichingcha Part I,Assam
@Airtel_Presence @airtelindia

[MEHBUB @heymehbub]

@Airtel_Presence Done ✅ 11024775508