@virginmedia we’ve gone back to the old router as the new one doesn’t seem to be connecting but if we change to the newer router, will our download speeds increase?
@virginmedia hi there, I was on the phone for an hour and a half but got disconnected. We have set up our new router but it hasn’t connected to the internet
@virginmedia We had a newer model router sent out a few weeks back because we were having problems but didn’t change the router because the internet went back to normal.
@easyJet Ok thanks, if we have a refund voucher and the amount is more than the price of the booking, would we get a new voucher or would we lose the amount that’s left over?