@XLady1074@Jopaco84@fesshole I was curious about this, so thought I'd look it up. I can find a "price adjustment" policy on the US site (https://t.co/UylMOd2BPY), but nothing similar on the UK site. Anecdotally, it looks like people are encouraged to return items and re-buy them at the lower price.
@stokel Gemini has access to all my emails dating back over a decade, but it still has no idea that when I reply to a customer they are the person that has bought something, it thinks that I'm following up with a company I placed an order with.
Love that you have an alert for "heist".
@GregorSey “But what’s it going to cost? What did you quote the last person you spoke to? Can you give me a case study of how your product helped someone?”
All questions that no cold caller ever seems to be able to answer when they ring me.
"Hi, do you want to be on our recommended providers list in return for giving us a discount code?"
That's the email I got from a fairly large photography company today. How can I be recommended when I've never even spoken to them?
@stokel@BBC_Future HideYourArms is currently offline. One of the problems with using a platform like Wordpress is that it needs regular updates to stay secure or it *will* be hacked. To keep the site up would cost me time and/or money, and I just don't know if people care enough for me to bother.
The absolute irony of @RoyalMail saying I've put my claim in too late for a Special Delivery refund when they took 13 days to respond to the complaint (they aim for a 2 day response). 🙃
@OctopusEnergy opened a complaint about how poorly my smart meter issue is being handled. I got an email 10 days ago saying they were investigating it and they'd be in touch.
Just got another email now telling me they've closed the complaint because they've not heard from me...
I understand that bank websites are vast and complicated, but they can and will fail, and customers shouldn't be expected to jump through hoops to know that they have an issue.
Put a notification bar on the site. Put out a tweet on the help page. Make life easier for everyone.
It's frustrating that when you try to log on to your business bank and it doesn't work, the only way to find out that the issue is with the bank is to visit their Twitter help profile, then view "with replies" tweets to see a stream of people that have the same issue.
@RobertACoe@FootballJOE It's taken from a 442 article (which is a top 100, but Joe have called it a top 50), and there's no criteria given, some are chosen for technical reasons, some for their backdrop, and Ibrox for atmosphere. https://t.co/N0KP0Vfm5O
My electricity smart meter stopped working 3 months ago today, and I've been waiting over 2 months for someone at the @OctopusEnergy metering team to arrange powercycling my meters.
I like Octopus, but it's frustrating to have such a poor experience and be forced to complain.
@FootballJOE Has anyone ever actually been punished for using one? FACTs website suggests two people have had been jailed for it in the past 3 years, but only as part of a wider prosecution for selling 1000s of firesticks and committing other forms of fraud.
Someone unsubscribing from my newsletter with “did not subscribe to this list” as the reason after they definitely did and have received emails for over 2 years.