Hill's Pet Nutrition

We see you, pet people 🐶🐱 That's why science does more to help you give more love than humanly possible 💙 #BecauseYoureOnlyHuman

[Hill's Pet Nutrition @HillsPet]

@RussianBerner Thanks for sharing this paw-some feedback! Keep up the great work, sweet pup! 🐶💙

[Hill's Pet Nutrition @HillsPet]

@MsB0759 Someone get this VIP (Very Important Purr-son) their dinner, STAT! 😼🧡

[Hill's Pet Nutrition @HillsPet]

@ec1_aspinal Thanks for reaching out! To better assist you with your inquiry, can you please send us a direct message?

[Hill's Pet Nutrition @HillsPet]

@mikastarchild As pet parents ourselves, we understand mealtime can come with a cost. We will be sure to pass along your feedback to our team. @HillsPetUKIE

[Hill's Pet Nutrition @HillsPet]

@CrashLvsDanger Hi Stephanie, thanks for reaching out! When you have a moment, please send us a direct message for further assistance. 🐾🐾

[Hill's Pet Nutrition @HillsPet]

@WesluCCCXIII Hello! It warms our hearts to know that we are part of keeping your pet healthy and happy!🐾

[Hill's Pet Nutrition @HillsPet]

@EotixAnimation Thank you for reaching out. We’re sorry for the confusion between the two packages—based on your photos, one is Adult 7+ and the other is Adult 7+ No Corn, Wheat or Soy. We will be sure to share your feedback with the appropriate teams.

[Hill's Pet Nutrition @HillsPet]

@ChibiREDpyro Thanks for reaching out. We understand price increases can be frustrating and are always working to improve efficiency and control costs. We’re sorry you experienced an inconsistent texture; our goal is to deliver the same high quality and consistency with every product purchase.

[Hill's Pet Nutrition @HillsPet]

@Seetherfan420 Thank you for reaching out. Prescription Diet formulas contain controlled nutrient levels help manage specific medical conditions. As a result, not every diet suits every pet. Vet approval ensures the chosen diet is appropriate and not providing excess or insufficient nutrients.

[Hill's Pet Nutrition @HillsPet]

@bombastic_bri To better assist you we would like to learn more about the situation. When you have a moment, please send us a direct message?

[Hill's Pet Nutrition @HillsPet]

@TheHerdHouse Hey sweet Kiefer Sutherland! Modeling agencies tell us the pets used in our photos are models selected for their beauty and also cooperativeness/tranquil disposition. If this is your kind of personality, we suggest you contact an animal-modeling agency for their review.🐾❤️

[Hill's Pet Nutrition @HillsPet]

@2PodcastCats Hello @2PodcastCats. Thank you for your feedback and loyalty! At this time, we are unable to discuss future product or marketing plans. We are happy to hear from consumers who take interest in our products and will be sure to pass your suggestion on to the appropriate teams.

[Hill's Pet Nutrition @HillsPet]

@WeirdBarbi56466 Thanks for reaching out. We take a nutrient‑first approach to pet food, carefully selecting each ingredient. Our recipes use natural ingredients and our team of pet nutrition experts create a wide range of foods so each pet can get the nutrition that’s right for them.

[Hill's Pet Nutrition @HillsPet]

@AliceSLeuck Hello Alice, we are saddened to hear about your dogs. We would like to speak to you about this. When you get a moment, please call us at 1-800-445-5777 (8-5 CST M-F). Please use the ticket number 5410326.

[Hill's Pet Nutrition @HillsPet]

We are aware of a fake Hill’s website trying to collect sensitive information from unsuspecting pet parents and are looking for ways to stop further attempts of scamming. To keep you safe online, please note our actual website URL is https://t.co/kinrXwtmRG

[Hill's Pet Nutrition @HillsPet]

@Onceatravelbug Hello, and thanks for reaching out. The Urinary & Hairball Control kibble was reformulated in June 2025, and with this change the kibble is now thinner in shape than it was previously.

[Hill's Pet Nutrition @HillsPet]

@WeirdBarbi56466 Thank you for reaching out. We’re sorry the packaging didn’t meet your expectations, as our goal is for the design to enhance your Hill’s experience. The first ingredient on the label makes up the largest portion of the food, with each one after that in smaller amounts.

[Hill's Pet Nutrition @HillsPet]

@hihomcd We are disappointed to hear of your experience. It is our goal that you will experience the same high quality and consistency with every purchase. However, normal variations in products can occur. We would like to gather further information for our team. Can you please DM us?

[Hill's Pet Nutrition @HillsPet]

@ZAD823 Thank you for reaching out. We are disappointed to hear of your experience. Please be assured that this is starch separation which does not effect the food's nutritional value. We would like to explain this further and gather more information. Can you please send us a DM?

[Hill's Pet Nutrition @HillsPet]

@ZnapShotFoto Hey ZnapShot, we are so glad to see your sweet fur-end is enjoying their order and the box it came in!🐾❤️