@bhx_official - my bag did not arrive 28th from Dublin w/ @AerLingus Notified it was located on the 28th in BHX. message today it will be delivered 3rd of Jan so a full week late. Please help me get it tomorrow. Arvin Aviation not picking up. NEED BAG ASAP
@Paris2024 tried to buy tickets and it says the transaction has failed, but the money has been taken from my account. How can I either cancel the transaction or ensure I’ve the tickets?
@AskVirginMoney Over the last 6 months I’ve probably had 5 calls to virgin, each I was on hold over 45 mins. Is there no better way of speaking to someone? It’s beyond Frustrating to the point I’m leaving, but I need to talk to some to do that
@AskVirginMoney please help - how do I get in touch with a human? I’ve called virgin multiple times and am stuck on hold for over an hour. I’m locked out of my app and need to talk to a specialist apparently
@AskVirginMoney I’m locked out of my credit card app, 2 months ago I was also randomly locked out and needed to post a proof of address, finally that was sorted but it’s now happened again and I can’t get through to anyone. I want to cancel my account and balance transfer out, but need access
@ecovadis I'm trying to cancel my account, but I can't find any way to contact you? We don't want to renew again this year but we've been automatically signed up
@vuecinemas I paid for tickets online yesterday but the email confirmation never arrived, so they had me buy new tickets and said I could get a refund? I do t have a vue account so can’t find any details about the booking, just that the money has gone from my account! next step?
@AvantiWestCoast I was on a train to Glasgow that was delayed 3 hours last week. I had booked through trainline, but my ticket is not coming through on my avanti profile. How do I claim delay repay?
@Ryanair I’ve been automatically booked onto a new flight after my flight on the 28th was cancelled, but it’s not one I want. Why am I being charged a change fee to pick a different date?
@RevolutApp Help - I reset my apple Face ID and now can't access my Revolut app. Have tried multiple methods to reset, but nothing seems to be working. How can I talk to a human to get this sorted??