H🏖🗺

Cocker spaniel mama 🐶🐾💗Motorhome navigator 🗺🚐🚴🏻‍♀️🏝☀️

[H🏖🗺 @hls1978]

@AskNationwide Thanks, but all you’ve said is to call. We don’t have calls, only data, so how do we sort this out please?

[H🏖🗺 @hls1978]

@AskNationwide Urgent. Hi it appears our account is locked. We’re in Bosnia with no calls, is there a WhatsApp number we can contact you please??

[H🏖🗺 @hls1978]

@EE As I already said, we don’t have phone calls as we’re on airplane mode, we only have data. We can contact via email, iMessage or WhatsApp only.

[H🏖🗺 @hls1978]

@EE Hi how do we contact you please? We’re in Bosnia but only have a data sim. Our phones are in airplane mode so we can’t receive texts. Is there a WhatsApp number to call? Thanks

[H🏖🗺 @hls1978]

@EE We have the EE app. You have blocked it!!😡 You say we must reset our password but we can’t as we cannot receive texts. Please help urgently.

[H🏖🗺 @hls1978]

@iD_Mobile_UK Just have, thanks

[H🏖🗺 @hls1978]

@iD_Mobile_UK Hi we’ve just crossed over to France & have no service on our sim. Never had this issue previously. Could you help please??

[H🏖🗺 @hls1978]

@iD_Mobile_UK Yes roaming is enabled on handset & should be on the account? We don’t have another handset. We’ve been using this for the last 2 years with no issues?

[H🏖🗺 @hls1978]

@iD_Mobile_UK Tried that - we only get the option to select Free, no others. So select free, which as soon as we do, it just drops off & says no service??

[H🏖🗺 @hls1978]

@iD_Mobile_UK We’ve already done that, no joy.

[H🏖🗺 @hls1978]

@AskNationwide Ok, I did think that, but thank you for confirming 😊

[H🏖🗺 @hls1978]

@AskNationwide Hi, not sure if Nationwide or Apple query, but on my Apple wallet, it now doesn’t show the latest transactions? It used to show everything, but the last few weeks it seems to be 3/4 days behind & doesn’t show anything used at all on a weekend? Thanks

[H🏖🗺 @hls1978]

@iD_Mobile_UK I just have, thank you.

[H🏖🗺 @hls1978]

@iD_Mobile_UK Good morning, is there an issue in postcode area LE16 please?
Yet again the signal is awful & has been for about 3 days now? Many thanks.

[H🏖🗺 @hls1978]

@iD_Mobile_UK We have done all that. It makes no difference whatsoever.

[H🏖🗺 @hls1978]

@iD_Mobile_UK Around 11th July. The signal is terrible & we can’t load anything with pictures so are on 5g constantly.

[H🏖🗺 @hls1978]

@iD_Mobile_UK LE168RT. iPhone 14 Pro.

[H🏖🗺 @hls1978]

@iD_Mobile_UK Good morning. The signal is still rubbish here & is worse than ever today. It’s been over 2 weeks now - I’ve checked the service status & it still says you’re working on it. We are paying for a service that we cannot use??

[H🏖🗺 @hls1978]

@iD_Mobile_UK It’s LE16 8RT. Many thanks

[H🏖🗺 @hls1978]

@iD_Mobile_UK Will do now, thanks 👍🏻

[H🏖🗺 @hls1978]

@iD_Mobile_UK Hi is there an issue with the network in LE16 postcode please? We’ve had no internet for an hour now? Thanks 🙏🏻