Lesley

Huge fan of Tolkein, big theatre buff, love reading. Mark Gattiss is a genius. Straight ally. My views and opinions are my own.

[Lesley @hobbit50]

Bought a gift box - 20 whiskies that changed the world taster set
@WhiskyExchange online and one bottle is empty with a damaged seal can't get a decent response from your customer line - 3 calls and still waiting for them to call us back.

[Lesley @hobbit50]

@RedbridgeLive @thameswater Thames Water are not delivering water to priority registered people- I had to buy my own water after walking to the Fairlop site only to be turned away as I was not in a car!

[Lesley @hobbit50]

@standardnews I live in one if the affected areas and Thames Water isn't delivering to those on the priority list swiftly - some people had to wait 2 days for water and the water collection points inaccessible unless you have a car - these were overwhelmed and ran out of water

[Lesley @hobbit50]

@thameswater Not sure how you expect an arthritic old person with no transport to go to the water pick up point - which is why I registered as priority 2 years ago!! Your systems are not joined up so the left hand doesn't know what the right hand is doing!

[Lesley @hobbit50]

@thameswater No water in my entire area - can't give timeframe to restore. Am on priority list for water to be dropped to me but one of your agents says I'm not! Can't get to your bottled water station due to transport issues so what am I supposed to do. I have NO drinking water

[Lesley @hobbit50]

@thameswater Just got through - apparently I'm not on your priority list - I registered 2 years ago and one of your staff confirmed - Operations team say differently! What is going on - you couldn't organise the proverbial..... in the meantime I have no water !!! SORT IT OUT!

[Lesley @hobbit50]

@thameswater Still on hold on 'priority' after 30 minutes - lovely to see that you take such good care of your priority customers

[Lesley @hobbit50]

@Uber_Support Your colleagues on email are trying to tell me there was a delivery charge added but it was free delivery. This didn't show up anywhere. Plus my order was late as you had 1 driver take the job amd then cancel

[Lesley @hobbit50]

@ubereats_uk just had my order delivered but you've charged me the wrong amount as you didn't apply the promotion - why do I need to wait for an email from your resolution team to get a refund? Its not difficult to do - Deliveroo deal with it immediately

[Lesley @hobbit50]

@Uber_Support I can't send you a DM

[Lesley @hobbit50]

@Dyson Just been assured that it will be delivered today! I'll hold you to that and if it's not I will cancel the order and give my business to Shark!

[Lesley @hobbit50]

@Dyson ordered from your website on Sunday evening - next day delivery - so why have I got an estimated delivery day of WEDNESDAY! If I'd ordered the product via Argos I'd have had it on Monday!! - very shoddy customer service

[Lesley @hobbit50]

@Dyson Just spoke to customer services and she can't see why it's not being delivered today. The item wasn't picked up by the courier until 1.35am this morning- when I ordered it on SUNDAY. Don't tell people you do next day delivery when you don't!!

[Lesley @hobbit50]

@RedbridgeLive why is it that I do what I'm supposed to do with the recycling - I.e. separate it - but your collection team throw it all in the same bag to take it away? Why am I bothering to be conscientious and wasting my time?

[Lesley @hobbit50]

@marksandspencer - purchased crayfish tails via Ocado and couldn't eat them when opened as they hadn't been cleaned properly and were discoloured. I've requested a refund but surely you need to up your quality control at the packing plant!

[Lesley @hobbit50]

@easyJetholidays I would go to Cyprus with @Tinkersk39 and hubby

[Lesley @hobbit50]

@howdenlocaluk @Tinkersk39 - you could make dairy free ice cream with this!

[Lesley @hobbit50]

@currys Any flavour really - I love ice cream!