honia2002

[honia2002 @honia2002]

@MercedesBenzUSA Are the 2027 GLE AMG Coupe pics out yet?

[honia2002 @honia2002]

I have a membership, @Instacart @InstacartHelp Placed a restaurant order through @UberEats Instacart and Uber Eats do not help customers, Uber Eats responded: "while certain qualities of the food may not fit your preference, the restaurant prepared what was ordered." !!

[honia2002 @honia2002]

@UberEats To Instacart customers who place restaurant order through Uber Eats: Instacart and Uber Eats do not help customers in case of an issue, Uber Eats responded: "while certain qualities of the food may not fit your preference, the restaurant prepared what was ordered." !!

[honia2002 @honia2002]

@Uber_Support I did receive three emails from your support team and all reads something like sorry you did not find the quality acceptable, but we can't refund you. I was sent spoiled food, too much salt and oil, oil oozing, took pictures and sent you and @UberEats does not take responsibility

[honia2002 @honia2002]

@UberEats placed an order through Instacart app, the food was too salty and oily, contacted Instacart and was told Uber Eats handles all the restaurant orders and asked me to contact them, I did and the agent just left the chat saying someone will contact me in 6-12 hours

[honia2002 @honia2002]

@Uber_Support I received the response from your team, very disappointed. Basically Uber Eats does not help the customers who order through Instacart. If this is the case, I will be ordering from Grubhub and not Uber moving forward. Sent you the screenshots of what your team responded with.

[honia2002 @honia2002]

@Uber_Support This is what Uber Eats wrote me: "We can confirm that this order isn’t eligible for a refund or price adjustment.Thank you for your understanding."
it was determined that while certain qualities of the food may not fit your preference, the restaurant prepared what was ordered.

[honia2002 @honia2002]

@Uber_Support Uber support responded saying although the order was not to your satisfactory quality but we cannot refund you, what is that supposed to mean? If the order has issue, customer should get a refund

[honia2002 @honia2002]

@InstacartHelp Yesterday I placed a restaurant order through your app, those are powered by Uber Eats. The food had issue, I contacted your customer service, they accepted no responsibility and told me to contact Uber Eats, their agent said it's not their responsibuilty!

[honia2002 @honia2002]

@Instacart Yesterday I placed a restaurant order through your app, those are powered by Uber Eats. The food had issue, I contacted your customer service, they accepted no responsibility and told me to contact Uber Eats, their agent said it's not their responsibuilty!

[honia2002 @honia2002]

@Uber_Support I replied to your message, did you receive it? Were you able to look up my order?

[honia2002 @honia2002]

@Uber_Support Are you with Uber Eats? hope this issue can be resolved as soon as possible. It is very frustrating that Instacart uses Uber Eats for restaurant orders, yet the Uber app does not reflect any history of those orders, leading to customers’ concerns being dismissed.

[honia2002 @honia2002]

@Uber_Support I just sent you a DM, please see and get back to me, Thanks

[honia2002 @honia2002]

@Uber_Support Responded, hope this issue can be resolved as soon as possible. It is very frustrating that Instacart uses Uber Eats for restaurant orders, yet the Uber app does not reflect any history of those orders, leading to customers’ concerns being dismissed.

[honia2002 @honia2002]

@Uber_Support When an Instacart places a restaurant order, that ordered will be handled by Uber Eats. There is a problem, Instacart accepts no responsibility and sends the customer to Uber Eat for help. The order does not show up on the Uber Eat app and therefore Uber Eat says they can't help!

[honia2002 @honia2002]

@AskTarget I have already sent you several DMs and provided all the info you have requested, no reply yet

[honia2002 @honia2002]

@Target I was given one of your cuticle nippers for Christmas, and noticed it does not stay open and the hinge is defective. Very disappointed, this was the gift my kid gave me and I was planning to actually using it

[honia2002 @honia2002]

@Google I upgraded my Google One account while I still had 10 months remaining on my old plan but the refund was never issued nor the remaining time was added to my new plan, customer support did not help either

[honia2002 @honia2002]

@AskTarget I have sent you several DMs but got no reply

[honia2002 @honia2002]

@SuaveBeauty Bought one of your lotions only to find out it’s all watery and smells discussing. Gad yo throw it out