As many of you may know, Tanrec LTD has gone into administration owing the public millions in deposits. The good news is Dan has secured a new job working for contact solar! Let's wish Dan all the best in his new role (he is using a different name however)!
@AllenHart999@TanrecLtd@First4Solar Hi, yes managed to make some good progress in the last few days. Change of panels to @Eurenergroup which are new to me, but still the @GivEnergy battery/inverter so fingers crossed it all goes well.
@TanrecLtd Yes, definitely left messages and sent emails. I have now spoken to a member of the team. I have also sent a letter to the company and director. Please feel free to DM me, perhaps that is a better way of communicating. #GivEnergy#solar#Jinko#octopusEnergy#Trinasolar#netzero
@AllenHart999@TanrecLtd@First4Solar They mentioned you when I placed the order so I assumed you were linked somehow, I must admit very very frustrating and not doing much for their company image and customer base, but yeh hopefully they turn it around ! 🤞@TanrecLtd@First4Solar#givenergy
@AllenHart999 do you know what’s going on with first 4 solar, ordered a system from them by reviews from yourself and others. Can’t get hold of @TanrecLtd@First4Solar no one returns my calls or emails…. And it seems from reviews I’m not the only one experiencing this any ideas?
@TanrecLtd Hi First 4 Solar, please can someone reply to my emails’ I’ve sent a number over the past few weeks with various concerns and no one has replied. I can see why you are getting these reviews, #poorcustomerservice#First4Solar#jinko#solar#givenergy
@musicMagpie really disappointed in your customer service, would of expected more from a premium company, ordered a refurbished I pad, only to find it doesn’t come with a charger so I’m unable to use it. #flatbattery#useless#nothappy
@musicMagpie It never arrived ! And plus it was the plug I needed not the lead, apparently it doesn’t come with a charger,I can’t even use it, and I can’t have a refund apparently, not happy!! emailing for a month now. Would of though more from a company like yourself!! #expensivepaperweight
@Dyson@Askdyson, your customer service is appalling, I bought a new hoover, you sent the wrong one. iv'e herd nothing for weeks and been without a hoover.This type of service is NOT OK from a premium brand and company like yourself #Nothappy#Poorservice#poorcustomerexperience