Humanity First

Humanity & Human Rights across the globe is our first priority. We endeavour to make the world a better place.

[Humanity First @human_first_10]

@amazon it’s been over two months. I have written numerous emails. I have called a 100 times and no update. Neither have a gotten replacement nor have Amazon sent me the refund! @AmazonHelp

[Humanity First @human_first_10]

@AmazonHelp it’s been over two months. Neither I have got my products and neither the refund. I have emailed again when you told me to last time and still no response! How can this be resolved? @JeffBezos I am constantly tagging you but still there is no resolution offered? Sad!

[Humanity First @human_first_10]

@AmazonHelp @Cass4621 @AmazonHelp I have had a similar issue. My parcel was never delivered to me. @AmazonUK is refusing to refund me as they say the package was delivered. They don’t know where it was delivered but it was delivered. I am tired of writing and calling, what’s the solution?

[Humanity First @human_first_10]

@AmazonHelp @AmazonHelp I have filled the form. I have provided my phone number. Please call me. This is urgent and I want an urgent resolution. I am mentally exhausted

[Humanity First @human_first_10]

I spoke to a manager @AmazonUK his name was Faiz, he said that there is no option of getting a refund for the items that were never delivered to me. There is no internal complaints department @amazon where a complaint can be launched. I have no other option than to seek damages

[Humanity First @human_first_10]

@AmazonHelp I have filled this form ten times. No one responds back. I am told that I should received my refund within 72hours and an apology for inconvenience - no one responds back! I am exhausted and tired. This is a mental torture @AmazonHelp I just can’t take this anymore! I am suing

[Humanity First @human_first_10]

@AmazonHelp @AmazonHelp I will not be sending a direct message. I want a resolution. I have a newborn and the exhaustion I have to experience because of your company is appalling! @amazon look into this matter. Your staff doesn’t know what they are doing @JeffBezos

[Humanity First @human_first_10]

If my issue is not resolved I have no other option that to bring a claim against @amazon Even @AmazonHelp didn’t assist.

[Humanity First @human_first_10]

@amazon please look at all the feedback by customers on X and other platforms. You should reconsider your services. @JeffBezos you made @amazon customer friendly but it doesn’t even listen to customer let alone being friendly. Please kindly escalate my matter to the highest

[Humanity First @human_first_10]

@AmazonHelp I have responded to each and every email. I want someone from your higher managment to look into my matter. I tired of writing, calling and tweeting. I need someone to assist me urgently.

[Humanity First @human_first_10]

@AmazonHelp I am bringing a claim against @amazon for the mental torture & inconvenience I am facing. It’s been a month that I am dealing with a non-delivery parcel to my address. @AmazonUK isn’t cooperating. Only option I have is to take legal action.

[Humanity First @human_first_10]

@AmazonHelp I am bringing a claim for mental torture and unfair holding of my refund. I want to inform you that I will be seeking damages for the mental torture I had to face because of @AmazonUK - they think customers are a joke and can do whatever they want @amazon

[Humanity First @human_first_10]

@AmazonHelp @AmazonHelp please see what @AmazonUK has said after I have contacted the police and provided them the details of me receiving 1 parcel and the second is missing. I got a £3.20 refund from £197 of missing items? It’s extremely disappointing and never using @amazon again,

[Humanity First @human_first_10]

@JeffBezos & @amazon I have been a loyal customer of @AmazonUK for over a decade. @AmazonUK delivered the parcel at a wrong address and I was told to report to the police. I reported the whole incident to the police and sent the police report to @AmazonUK.

[Humanity First @human_first_10]

@JeffBezos I am sorry but your company no longer respects its own T&C’s and neither does it follow consumer laws of UK. I have faced so much inconvenience. Neither replacement nor refund is being offered. Please look into this. I am utterly disappointed with @AmazonUK

[Humanity First @human_first_10]

It’s been over a month now that one parcel from two parcels was never delivered to me. I was told by @AmazonUK to make a police report. I reported the whole incident to the police. I received second parcel but the first never arrived to me. They delivered it somewhere else.

[Humanity First @human_first_10]

The outcome I have got is in the attachment. Imagine @amazon has accepted its liability and decided to refund £3 out of the £197 and conveniently decided not to refund £194. With due apologies this is a joke that @amazon picks what they will refund and what what they will not

[Humanity First @human_first_10]

Four other items which are conveniently not refunded @amazon you are no longer complying with your own policies. I feel disappointed the way you deal with matter and refunds! @JeffBezos this is my order number 205-3512872-7773154. Please kindly send the refund of missing items.

[Humanity First @human_first_10]

Refunded. On top of it they restricted my account because I issued a complaint of not receiving one parcel with four items out of the whole order comprising of two parcels. With due apologies, why was even one item was refunded, it was supposed to be in a parcel which had