DOGECOIN 🚀

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Add your experience with @EurekaforbesIN

Let’s make it viral

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A short story about buying from Eureka Forbes...

19th July: I placed an order, excited to receive it.

Days turned into endless follow-ups. Every call ended with the same promises: "It will be delivered soon." It never was.

Eventually, the order was cancelled—not because I changed my mind, but because Eureka Forbes couldn't deliver what they sold.

I decided to give them another chance.

29th July: I placed a fresh order.

30th July: An AWB was generated. Great, I thought. Progress.

Today? The package is still lying in their warehouse, not even handed over to the courier after two days.

So I have one question:

Does anyone at Eureka Forbes take ownership, or is accountability completely absent from your organization?

This isn't a logistics delay anymore. It's a complete operational failure backed by a customer support team that keeps making promises with zero ownership and zero resolution.

I've rarely experienced service this poor from a company of this size.

@EurekaforbesIN

@jagograhakjago

#CustomerService #EurekaForbes #ConsumerRights

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@EurekaforbesIN someone named Ratan jaiswar gave fake assurance on resolution by escalation management team. I have sent 100s of emails for a callback no response at all

@EurekaforbesIN is number 1 in pathetic service

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@EurekaforbesIN

Really disappointed with They couldn't even deliver a product despite repeated follow-ups. Promises were made, but nothing happened. If this is the service before delivery, I can only imagine what after-sales support is like. Please improve your customer experience. #EurekaForbes #CustomerService

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@abhirajbhal @urbancompany_UC incapable to install a product. Pathetic overall service. you are just good enough to do moping and sweeping nothing more than that

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@EurekaforbesIN thank you for making my order a mystery box. Ordered on 19th July, still no AWB, no shipment update, just endless "we're looking into it." At this point, I'm more likely to discover a new planet than my package.

"Is this the level of service customers should expect from a company of this size? #CustomerService #EurekaForbes

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@EurekaforbesIN here is the order id:

#PTZ1KA7J69333759

let's see if you are taking any accountability

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@EurekaforbesIN I placed my order on 19 July, and I still haven’t received an AWB number, shipment details, or a confirmed delivery date.

Despite multiple follow-ups, all I get are generic responses. No one is taking accountability or providing a concrete solution.

This is unacceptable. I need an immediate update with:
• AWB & tracking details
• Confirmed delivery date
• Reason for the delay
If this remains unresolved, I will escalate the matter to the National Consumer Helpline and appropriate consumer forums. Please resolve this urgently.

@pratikpota

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@itsmeakshay @UC_Assist was it installed finally?

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@abhirajbhal @urbancompany_UC wanna take any accountability here? @abhirajbhal

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@tansworld @abhirajbhal @urbancompany_UC they ain't bothered about on ground services. They just wanna show you good website and an app.

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@Kingsholz count in

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Do you remember when you joined X? I do! #MyXAnniversary

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@Kingsholz hi

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@UC_Assist Still you do not have a desired timeline. I will raise in consumer forum anyways

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@abhirajbhal @urbancompany_UC

Look at the service you are providing. Since 2 days no one is taking accountability to get an installation done.

@jagograhakjago #urbancompany

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@ChainChaserVN hi

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@james84_ hey

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Extremely disappointed with
@urbancompany_UC
service. Order ID: UCROMACH-112845789107N Booking ID: 8a011f82e703b73bbde4c196 Booked an installation for 26 June, 10:30 AM. No technician arrived, no prior intimation, and I've wasted an entire day waiting. it is the same on 27th June Technician Arun Kumar has been unresponsive for 2 days. Despite multiple requests, the visit keeps getting reassigned to the same technician. I was also assured by Radhika and Namrata that this would be resolved, but nothing has changed.

@abhirajbhal look into it.