Chris Larsen

Just a guy with a ladder and a dream of perfect air flow.

[Chris Larsen @hvac_hack]

@toddsaunders whats the difference between this and @Tradecraft_AI ?

[Chris Larsen @hvac_hack]

@nick_white @contractorkeith @toddsaunders @DaltonMillsAI @connork26 @Tradecraft_AI the default agents on @Tradecraft_AI are great, but the real magic is the speed of building custom ones.

we needed to scan equipment labels to instantly surface wiring diagrams + manuals. We spun the tool up the same day, then repurposed it to automate our maintenance logging.

[Chris Larsen @hvac_hack]

my recovery machine pulls refrigerant faster than the average city pulls common sense out of its own ass. both are satisfying to watch.

[Chris Larsen @hvac_hack]

quoted a full duct replacement job. Guy asked if I ‘support local minority contractors.’ I told him I support whoever shows up on time with cash and doesn’t ask stupid questions.

[Massimo @Rainmaker1973]

A Roman water boiler from the 1st century BCE that was discovered at Villa Della Pisanella in Boscoreale, Italy. It is one of the rarest examples to survive with its complete system of pipes and fittings intact.

[Tradecraft @Tradecraft_AI]

How home service companies put their operations on autopilot 🛠️

[Chris Larsen @hvac_hack]

@ServiceSocket We have increased our revenue by over 30% since we deployed Service Socket for after hours and peak calls.

[Chris Larsen @hvac_hack]

If you are in the home services space and your not using @Tradecraft_AI then you will be left behind.

[Tradecraft @Tradecraft_AI]

This is how plumbing and HVAC companies are using AI to build interactive ads that actually convert.

We just integrated with Grok Imagine Video 1.5 to help home service shops stop the scroll and capture more leads. 🛠️

[Chris Larsen @hvac_hack]

@nick_white @ServiceSocket Best AI agent harness for the trades!

[Chris Larsen @hvac_hack]

@nick_white @Joi2James We use @ServiceSocket at our hvac shop for after hours and peak calls.

[Chris Larsen @hvac_hack]

@nick_white 🤣

[Chris Larsen @hvac_hack]

@WilsonCompanies Our shop tried several AI voice systems and most of them are horrible in production. The only one that worked really good was @ServiceSocket. https://t.co/0QPcSlXHB5

[Chris Larsen @hvac_hack]

@testNconquest We use @ServiceSocket and deploy AI agents to help manage LSA and never looked back.

[Chris Larsen @hvac_hack]

@nick_white @Codie_Sanchez We have been using ServiceSocket for all our after hours calls. Home service businesses should not sleep on this one. I have been burned in the past, but this one actually works really well.

[Chris Larsen @hvac_hack]

@nick_white @TradeyeLLC @ServiceSocket We tried a few ai voice solutions and honestly they sucked. The only one that worked well was @ServiceSocket

[Chris Larsen @hvac_hack]

@nick_white @cleanwithmike @ServiceSocket @ServiceSocket is great for answering calls after hours.

[Chris Larsen @hvac_hack]

@nick_white @boydmyers @Tradecraft_AI its night and day difference. we got @Tradecraft_AI setup in our shop last year. Its nice having a simple system that works and doesn't charge me for adding new techs.

[Chris Larsen @hvac_hack]

We tried a few ai voice systems at our shop and this one worked the best. @ServiceSocket

[Service Socket @ServiceSocket]

🛠️service businesses putting AI on live customer phone lines:

Be incredibly careful about the underlying architecture you deploy. If your AI voice agent acts like a lagging dial-up modem, you are actively bleeding thousands of dollars in missed jobs.

Here is why the wrong tech stack will destroy your conversion rates and how we are fixing it at Service Socket. 👇

The "Stitched" Illusion

First-generation voice platforms are hitting a major technical wall. Most systems on the market right now are built on a "stitched" framework. They essentially staple three entirely separate API calls together:

Speech-to-Text (Transcribing the customer)

Text-based LLM (Thinking of a response)

Text-to-Speech (Generating the audio)

You simply cannot out-optimize the physics of that legacy stack. Every single network hop introduces a serialization penalty. The time it takes to transcribe speech, generate text tokens, and synthesize audio locks you into a brutal latency floor before the first sound even streams back to the caller.

In the Trades, Lag is a Liability

A 3-second delay is a death sentence for a plumbing or HVAC lead.

If a homeowner calls with a burst pipe or a broken AC and has to wait through a clunky, unnatural silence while a backend bot processes text tokens, they will hang up and call your competitor. You might save a few bucks on front-office payroll, but you will bleed massive revenue in missed bookings. Protecting your conversion rates requires moving away from text middlemen entirely.

Enter Native Real-Time Voice

We built Service Socket because the trades demand instant response times.

We engineered a custom harness architecture and orchestration system that sits directly over a native, real-time voice AI model. Instead of dragging conversational audio through slow text translations, it streams raw audio frames directly into a single multimodal model via a continuous WebSocket connection.

The baseline difference in production at scale is night and day:

⚡ 300–500ms Latency: Zero intermediate translation steps mean near-instantaneous, human-like response times.

🛑 Natural Interruption: True full-duplex operation natively hears when a frantic customer cuts in mid-sentence and yields gracefully in real time.

🧠 Acoustic Context: It understands the actual sound of the call. It catches urgency, frustration, and hesitation rather than just reading a flattened, emotionless transcript.

🔧 Trade-Specific Orchestration: The custom harness is built for the ambiguity of real-world workflows, seamlessly juggling 40+ complex tool integrations mid-conversation to book jobs into your dispatch software without awkward dead air.

The Bottom Line
Before signing a contract with any voice AI provider, ask them point-blank:

"Is your pipeline stitched, or is it native, real-time voice AI?"

It is the absolute difference between a frustrating robotic barrier that drives customers away, and a seamless customer experience that books jobs 24/7.

Want to hear what native voice AI should actually sound like for your business?

https://t.co/ZG4iFigDfe

[Chris Larsen @hvac_hack]

@therobertbrooks @usehatchapp @tgeisenheimer By far the best AI voice agents for HVAC shops is @ServiceSocket https://t.co/0QPcSlXHB5

[Nick White 🇺🇸 @nick_white]

https://t.co/eGKwmtYLx1