@Olacabs@rapidobikeapp@Uber_India
love booking a sedan only to discover the boot is already occupied by a CNG tank. Maybe add an option called “Sedan (suitcases not included)”?
Would save everyone some quality roadside bonding time..
@porterit_ Thanks @porterit_ — the ticket is now closed. I appreciate the friendly and professional way you handled the resolution. That initial "company policy" response really threw me off, but glad we got it sorted in the end.
Never ever prepay your Porter order. Learned the hard way — if the partner cancels, you’re stuck: no service, no refund, and a 24-hour wait for your own money — and that too as some silly Porter credits. What a pathetic system. CRN1653810705 💸👎 #CustomerExperience@porterit_
@porterit_ Oh, _technically_ you can’t refund to the original payment method and need a different bank account?
Money laundering, eh? but make it ✨policy✨ 😉
@porterit_ Not sure what there is to “work on.” I paid, you didn’t deliver. That’s usually where the refund + apology part comes in. But sure, take your time — I’ll just sit here enjoying the inconvenience. 🫠💸⏳
@porterit_ Wow, amazing service. Just got a SMS that ticket 66635372 is "closed." Would love to know what it was about, or how it was resolved — but hey, why burden your app with such info? Thanks for the mystery update! Did I lose the money and trust in you??
@porterit_ Please don’t call again to explain your company policies. If I paid by credit card and didn’t get the service, refund it to my card. Don’t dump it as credits. What happens to the credits if I never use your service again? That’s not a refund — it’s theft. #ConsumerRights
Hey @Uber_India@Uber_Support@Uber_Chennai my daughter lost over 30 mins this morning trying to book an Uber from VIT Chennai. Even on prepaid trips, drivers demand extra cash(500) on top of the fare(295) or just cancel. Please fix this—riders deserve fair, reliable rides!
Wow, genius driving at Dommasandra Circle. Why sit in 45 mins of traffic like others when you can heroically take the wrong lane, yell at law-abiding drivers, and demand they move for you. Legends aren't born, they're just entitled!! 🚗@BlrCityPolice@blrcitytraffic
@BlueStarCare The real magic of your customer care:
You pick English in the IVR. They start in Hindi.
When they realize you’re not following, they go,
“Saarry... I don’t speak English. Can YOU speak Hindi?”
Absolutely iconic.
@BlueStarCare I have not got a receipt for I25033025815553 and I25040125957312. the response from customer service has been extremely disappointing. No SLA, No accountability - just forwarding to "concerned department". Very unprofessional.
Dear @BlueStarLtd, the installation team did not provide a receipt even after a week. I've been following up with customer care, but the response has been extremely disappointing. Can someone responsible please assist? #CustomerSupport#Accountability
@JioCare Just a few hours?? Is that all? Take 5 days
! If you don't deliver by Friday, 28-Mar, will you return my money? Or should I approach the national consumer helpline for that?
Ditched @airtelindia for Self-KYC and free home delivery of SIM by @JioCare. Apparently, "home delivery" at Jio means "we'll think about it, maybe, if the stars align and the delivery agent feels like it." #JIO#Regrets#JioDelivery#NeverAgain
@JioCare Is there anybody in your customer care who can speak English??? or any of the south-indian languages? Wonderful trick! because sometimes they "accidently" speak English but they force customer to speak Hindi. Help needed on SR000029T8YR.