Jack Wilson

Appsec. @AbertayHackers grad. Lover of all things cloudy and hacky.

Opinions are mine alone, not my employer’s.

[Jack Wilson @iJackWilson]

Had the back door open. Neighbours cat decided to join for dinner

[Jack Wilson @iJackWilson]

@LupovisDefence @HMRCcustomers @HMRCgovuk After getting stung for the first time today the first thing I did with the second advisor was confirm my number and ensured they would call me back (they said they would). Never got the callback.

[Jack Wilson @iJackWilson]

@HMRCcustomers @HMRCgovuk just got an unexpected 4-figure tax bill. I can't do a live chat because it relates to PAYE so I spent 47 minutes on hold only for a robot to say "thanks for your call. goodbye" and hang up on me.

How is that an acceptable level of service?

[Jack Wilson @iJackWilson]

@HMRCcustomers my call got dropped AGAIN. Is this some sort of joke? I've wasted nearly 3 hours and got nowhere

[Jack Wilson @iJackWilson]

Another day running the @HMRCcustomers gauntlet. Sat on hold for 30+ minutes, finally got through to an advisor.

Mid-sentence, a robot interrupts the advisor with "thanks for calling. goodbye" and ends the call.

[Jack Wilson @iJackWilson]

@HMRCcustomers @HMRCgovuk just got an unexpected 4-figure tax bill. I can't do a live chat because it relates to PAYE so I spent 47 minutes on hold only for a robot to say "thanks for your call. goodbye" and hang up on me.

How is that an acceptable level of service?

[Jack Wilson @iJackWilson]

Another 48 minutes on hold and I'm finally through to another advisor. Let's see if I can get this resolved before the robot decides to hang up on me for a third time 🙃

[Jack Wilson @iJackWilson]

@HMRCcustomers @HMRCgovuk Why do you let customers sit on hold for 45 minutes only to hang up on them?

[Jack Wilson @iJackWilson]

@HMRCcustomers @HMRCgovuk What if I wait for another 45+ minutes only to get hung up on again by a robot?

[Jack Wilson @iJackWilson]

@HMRCcustomers @HMRCgovuk Yes, the calculation makes absolutely no sense either. That's why I'm trying to call to clarify.

[Jack Wilson @iJackWilson]

@NahamSec I work at Vercel. That phishing site has been disabled on our end

[Jack Wilson @iJackWilson]

@freya_schofield https://t.co/TGe8Mv8BTQ

[soul nate @MNateShyamalan]

can’t believe my stupid ass has imposter syndrome while elon musk is confidently marching around twitter HQ and chewing on wires until something breaks

[Tom Gara @tomgara]

It’s pretty simple: Google Meet (original) was previously Meet, which was the rebranded Hangouts Meet. Meet has been merged with Google Duo, which replaced Google Hangouts. Google Duo has been renamed Meet, and Meet has been temporarily named Google Meet (original), for clarity

[Jack Wilson @iJackWilson]

@cybergibbons @cyclegaz @sexandtheswiss @Tradescant I’m fairly happy with a Topeak escape pod in a bottle cage. The medium takes 2x 38c tubes and levers. In hindsight I would have went for the large. A (very) small pump is also mounted under one of the bottle cages.

Works well since this bike has 3x bottle cage mounts

[Jack Wilson @iJackWilson]

@cossiecol That’s insane! I pay £580/year but that’s for two (carbon) bikes with a fairly significant total value

[Jack Wilson @iJackWilson]

@cossiecol I’ve used Wiggle’s bike insurance for years, including a claim. Can’t fault it, but I’m not sure how it compares to your budget

[Jack Wilson @iJackWilson]

@_mormaid You can tell how much of a state it's in by the number of open PRs on the repo: https://t.co/vNuOjNqaOg

[Jack Wilson @iJackWilson]

@_mormaid I cannot share this site enough https://t.co/Kp7M2hvzS7

[Jack Wilson @iJackWilson]

@rodleach1

[Jack Wilson @iJackWilson]

@subtee @smarticu5 @h4wkst3r @wucpi https://t.co/C5FMfFz2Oe

[Jack Wilson @iJackWilson]

@alexbloor There are a couple of narrowings like that near me. Work well for speed reduction and stopping HGVs “rat running” down residential streets. Much easier to gauge your position going through when going slower (<5mph) which didn’t seem the case for most in original video.