iaingraf

[iaingraf @iaingraf]

@firstdirecthelp Thank you Natalie

[iaingraf @iaingraf]

@firstdirecthelp - new customer and application submitted but not received any emails or acknowledgment so far.
I have application ref. Can someone contact me to make sure you have my correct contact details please?

[OPPO UK @OPPOMobileUK]

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[iaingraf @iaingraf]

@marksandspencer @Siobhan_LM Also disappointed to hear that these are still not available. It seems like you are missing an opportunity from this sample of people.

[iaingraf @iaingraf]

@24fjblue @tapairportugal https://t.co/XqmltEt0Zq

[iaingraf @iaingraf]

@tapairportugal Please can you refund the money for the flights that I cancelled within the terms of the ticket on 15th May 2021. I have followed up with requests to customer services in July and August but still no refund processed and outside the terms of the ticket.

[iaingraf @iaingraf]

@24fjblue @tapairportugal Oh no, that is not good. Next step seems to be raising a complaint with the civil aviation authority if @tapairportugal are not able to resolve in a timely manner

[iaingraf @iaingraf]

@CeliaTomasso @tapairportugal I have exactly the same problem. Nothing seems to generate a response. The terms and conditions on a ticket seem to only apply TAP

[iaingraf @iaingraf]

@crawford_al @eToro Feeling your pain as well. No way to respond to tickets that I have raised and no one has contacted me as promised. Service is shocking, one of the worst that I have experienced!

[iaingraf @iaingraf]

@glayden92 @eToro Experiencing the same pain of trying to locate @eToroService. Nowhere to be found - just a bit sending private message me suggestions that don’t get followed up

[iaingraf @iaingraf]

@eToroService Still waiting for an actual response to my private message. These “private message” responses don’t result in any action from what I can see

[iaingraf @iaingraf]

@eToroService And still no reply from @eToroService , this is beyond a joke! You reply to my PM, 20 hours later asking for my username and then nothing .... How do I close my account?

[iaingraf @iaingraf]

@UkReadey @eToro @eToroService Yep, still no response from my private message

[iaingraf @iaingraf]

@UkReadey @eToro Case 01573298 if anyone from @eToroService would like to help!

[iaingraf @iaingraf]

@eToroService Yep, still no response from my private message

[iaingraf @iaingraf]

@eToroService It is all very well asking me to reply with a private message to remove the issue off the public domain but you need to reply to my private message!

[iaingraf @iaingraf]

@FernandoScheps @eToro I agree the support is a joke. No way to contact anyone from eToro support in the timescales that meet the user needs. Surely unacceptable for a trading platform.

[iaingraf @iaingraf]

@eToroService @FernandoScheps I agree the support is a joke. No way to contact anyone in the timescales that meet the user needs. Surely unacceptable for a trading platform