@virginmedia please can you help - we are getting nowhere with the regular channels. We ordered fibre for our new shop 6 weeks ago, and despite multiple visits from Virgin engineers, your contractors and a supervisor, we are now being told it will be at least another 6 weeks !!
@SumUp hi we are independent retailer opening this weekend and reached out for POS support just now but was no help at all in trying to reconcile old vs new POS. Said would come back within 3 days ! Can we please get more immediate help ?
@RoryStewartUK I am privileged to work in the Seychelles supporting local organisations on leadership development, & therefore very aware of the local disasters there last week. There might be opps for Give Directly to help get individuals back on their feet. Could I DM you ?
@virginmedia Thank you. Trying to solve a problem re an apparent migration of a service (that I don't use) to O2. Several times passed from VM to O2 and back again, with contradictory messages each time. 3.5 hours of phone calls and still not resolved.