iamBLACKHORSE

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[iamBLACKHORSE @iamBLACKHORSEcs]

@ShiprocketCare Really happy with the fast response and resolution from the team, specially Dev from the support team quickly helped me out and changed my KAM as requested. Thank you very much.

[iamBLACKHORSE @iamBLACKHORSEcs]

Hi @ShiprocketIndia , I’ve been shipping with you for 3–4 years, but my current KAM is completely unhelpful. No responses, no solutions for NDR issues—just “arranging” with no action. Please change my KAM immediately, or I’ll have to switch to another courier partner.

[iamBLACKHORSE @iamBLACKHORSEcs]

@ShiprocketCare This Kam tries to manipulate me by saying things like this instead of helping! @ShiprocketIndia @ShiprocketCare literally is lying about OTP! Otp gets sent as the parcel is out for delivery! Not when buyer gets a call! He thinks I am stupid?

[iamBLACKHORSE @iamBLACKHORSEcs]

@ShiprocketCare Sorry to say but a callback from the Kam is not the solution to my problem! I want my KAM to be changed! I can't deal with this!

[iamBLACKHORSE @iamBLACKHORSEcs]

@LenskartSupport what is wrong with the delivery? Recieved damaged eye wear! I wanted it for a trip! Placed for an exchange. Kindly get it delivered tomorrow!!!! Need it urgently! What is this service? Sending order id in DM. @Lenskart_com

[iamBLACKHORSE @iamBLACKHORSEcs]

@ShiprocketCare @ShiprocketIndia @ShiprocketCare sorry to bring to your notice- my issue has not been solved- just closed! Thanks. Don't expect anything else from your team.

[iamBLACKHORSE @iamBLACKHORSEcs]

@ShiprocketIndia imagine having the worst services! Most parcels go missing or RTO doesn't get delivered and then having the audacity to message sellers to increase shipment volume via KAM! Have some shame #shiprocket and help small businesses grow instead of pressuring them!

[iamBLACKHORSE @iamBLACKHORSEcs]

@amznsellerhelp a package that I sent (AWB: 367778951454) was marked as delivered at midnight (fake delivery remarks) but my buyer didn't get calls nor OTP was shared. Kindly look into this immediately and provide delivery to my buyer as soon as possible. Please update.

[iamBLACKHORSE @iamBLACKHORSEcs]

@AmazonHelp I am the seller and at midnight a package that I sent (AWB: 367778951454) was marked as delivered but my buyer didn't get calls nor OTP was shared. Kindly look into this immediately and provide delivery to my buyer as soon as possible.

[iamBLACKHORSE @iamBLACKHORSEcs]

@ShiprocketCare hi team. If I take the pro subscription, what will be my benefits? Will I get a proper dedicated KAM who will be willing to help? Please let me know- I have advanced plus right now.

[iamBLACKHORSE @iamBLACKHORSEcs]

@ShiprocketCare My KAM's name is Dinesh. Kindly check DM. Thank you. Update your systems.. how does the team not know that I have a KAM?

[iamBLACKHORSE @iamBLACKHORSEcs]

@ShiprocketCare @ShiprocketIndia Please help me Change my KAM. Using shiprocket to send parcels since so many years- This kam just gives one word replies, doesn't reply to emails and doesn't solve issues. Just writes looking, checking. Doesn't pickup calls. Please change.

[iamBLACKHORSE @iamBLACKHORSEcs]

@XpressBees_IN Still not delivered!

[iamBLACKHORSE @iamBLACKHORSEcs]

@XpressBees_IN extremely dissatisfied with the courier service. Customer has provided correct pin code but still fake remarks and fake delivery attempts. Please get the Parcel delivered immediately: 14112360292331

[iamBLACKHORSE @iamBLACKHORSEcs]

@kolkata_customs Respected team, how can I connect with someone to help me out with a parcel that is stuck at customs for over a week. Please help me and update regarding the same. I appreciate it. Thank you. (Foreign parcel)

[iamBLACKHORSE @iamBLACKHORSEcs]

@ShiprocketCare Check DM immediately. Thank you.

[iamBLACKHORSE @iamBLACKHORSEcs]

@ShiprocketIndia do you really want me to go to consumer forum with a complaint now? How much will you steal from small businesses? After providing every proof, still fake Product return issue hasn't been solved- team keeps making excuses even after providing photos & videos.

[iamBLACKHORSE @iamBLACKHORSEcs]

@shadowfax_in hi team. My parcel is stuck in the nearest hub since 2 days. It's urgent.. I need it today itself. Please help.
I'll share tracking through DM.

[iamBLACKHORSE @iamBLACKHORSEcs]

@MyNykaa Really unhappy with the Delivery Services- fakw attempts, no calls made but still marked as undelivered. No body came to deliver. In 2 hours they marked it undelivered twice. It's stuck at the nearest hub Since so long now. Order ID: NYK-302060779-2412932

[iamBLACKHORSE @iamBLACKHORSEcs]

@ShopifySupport Hi team. I am having issues with my billing. Tried setting up mandate twice using different payment methods but bill payment keeps failing. Kindly help.