@TUIUK you cancel our holiday give us 7 days to rebook with 10% off and NOW told we can’t use it without it being authorised that may take 3 days? 😠you’re having a laugh..going to have a look at @jet2tweets holidays instead.
@TUIUK Why are you offering an alternative hotel that is 2hrs away from the airport and not the hotel that is simply next door? Inconsiderate knowing 1 passenger has mobility issues 😒
@TUIUK shocking customer service from TUI 😠 - I enquired about Liberty Signa not looking ready last week and NOW you want to send an email 2 weeks before departure to say you’re amending my booking to another hotel? I need to speak with a manager ASAP!
Whoever is trying to cop Bryson Tiller tickets keep trying and get them on AXS I just copped mine and it’s 10:55am nearly an hour since they went on sale.
@Azzzzzuurrrrra@ZARA_Care I’ll be speaking to @BBCWatchdog there are many Facebook groups about their fraudulent practices and cheating customers out of money with a scam claiming they haven’t received items & not refunding. @ZARA https://t.co/7ifBZ3eVCs will be under investigation
@Azzzzzuurrrrra@ZARA_Care Yes I’m having to claim it back on my credit card because Zara have been appalling 😠. You’d think a big company like that would put the customer 1st but they’re happy to de-fraud paying customers, take their money and repeat an inconsiderate script by chat.
@benmcdougall@ZARA@BBCWatchdog This is exactly what’s been happening to me 😧😤I’ll check out the group now. They’ve been ignoring me saying they didn’t receive items and saying if there’s anything else they can help with 🤬
@ZARA_Care@zara has to be the worst declining customer service I’ve ever received. So you take my money, I return an item (£150 worth at that) and YOU the retailer can’t confirm the whereabouts of missing contents in the parcel so you’re just going to keep MY MONEY???? 😤😡
@ZARA_Care@ZARA so 1st you tell me to wait 48 hours as some items take long to pass quality control and now I ask 3 days later you’re saying you’ve not received any additional items. A big heavy wool coat which would be the 1st thing you see in the box?
@Komal__Bhatti@ZARA_Care Exact same thing that has happened to me and they’re refusing to investigate what illegal practices are clearly happening in their warehouse @zara@ZARA disgusting fraudsters!
@ZARA_Care@ZARA are you taking the actual piss? You can’t refund me the heavy cost I returned because you couldn’t find it in the box. I am sooo livid!!! Don’t tell me I’m going to have boycott Zara as they’ve turned teeeef!!!!!!!!! 😡😡😡😡😡