A moment of patience in a moment of anger can save us a thousands of moments of regret in the future.
- Life's amazing secrets (by @gaurgopald Gaur Gopal Das ji)
#positivity#thoughts
@makemytrip@makemytripcare I’m raising a issue with a bus booking I made through MakeMyTrip.
The fare shown during seat selection was ₹1,599, but after applying the displayed discount, the booking page clearly showed ₹1,374 as the amount to be paid.
I have screenshots.
@makemytrip@makemytripcare If the final amount can change after the customer proceeds to payment, the customer should be clearly informed before the payment is completed, not after the money has been charged.
@SwiggyCares@SwiggyCares it's been more than 18 hrs since my last tweet and there's no response from your end. I'll take that as a no for refund and proceed.
@SwiggyCares@SwiggyInstamart you guys are worse in maintaining the quality. Today I ordered Blue Tokai coffee and the packet had holes in it. And when I tried to connect with your customer support for the complaint all I got was the automated response from your bot.
@SwiggyCares@SwiggyCares you sure you are not going to replace or refund for the bad quality item?
Give me a clear answer, then I'll proceed accordingly.
@SwiggyCares Same response again. What should I do with your feedback. That coffee was ₹463 and the odonil was ₹192. When I paid the full amount, I wanted a good quality product or give my money back not your sitty feedback or else I'll have to take a legal step.
And this is not the first time happening a couple of days back I ordered an odonil zipper pack of 5 but the box was delivered open and it had only 3 packets. Immediately I showed it to the delivery person. He said raise the complaint and guess what the same response from your bot