James Brian

Product leader (formerly Hailo and Monster). Music, art, gaming and tech bore. Purveyor of boomer bends. London 💗

[James Brian @iamjamesbrian]

London, I love you.

[James Brian @iamjamesbrian]

@jpjernigan Well it’s about time they did! 👀

[James Brian @iamjamesbrian]

@revcd OMG that looks INCREDIBLE! Good see nav planning being taken seriously ;-)

[James Brian @iamjamesbrian]

I’ve had worse Saturdays. It’d be nice if we were winning though. #wolfpack #rugby

[Isabelle Baldwin 🌎🎞 @BelleNoelPhoto]

famous artists’ homes (a thread):

[UberFacts @UberFacts]

The human population is set to cross 8,000,000,000 next week

[James Brian @iamjamesbrian]

I’m just obsessed with this right now. https://t.co/TdSFcByFXS

[James Brian @iamjamesbrian]

Train coffee is the worst of all coffees. Fact.

[James Brian @iamjamesbrian]

@virginmedia Ok, well thanks for sticking with the thread and trying to help. I do appreciate you picking it up.

[James Brian @iamjamesbrian]

Hi @virginmedia your broadband engineer didn’t turn up today, between 12 and 4 as arranged. Can you help me?

[James Brian @iamjamesbrian]

@virginmedia Yes, I’ve been using that. Every day it says the fix is anticipated to happen late afternoon (except today, when it says it’ll be fixed tomorrow, late afternoon). So, given that this hasn’t happened for the last 6 days, I’m not getting the answers I’m looking for.

[James Brian @iamjamesbrian]

@virginmedia All I want is a sense of when the issue is likely to be fixed. Right now I have no idea of the scale of the fault (is it just me etc?) and thus have no sense of where it sits in your priorities. If I could speak to someone, I probably wouldn’t be so frustrated.

[James Brian @iamjamesbrian]

@virginmedia It didn’t though. Here’s the text thread:

[James Brian @iamjamesbrian]

@virginmedia I also couldn’t get through to anyone on WhatsApp. This is why I’m resorting to twitter now. Is there anything else you can do?

[James Brian @iamjamesbrian]

@virginmedia Thanks. I’ve tried to speak to someone a number if times. I can only get the pre-recorded ‘we’re working on it’ message. Which isn’t much help much after 5 days. If I try and speak to ‘retention’, I can’t get through (I’ve just tried again and have been on hold for 10 mins).

[James Brian @iamjamesbrian]

@virginmedia Hi, thanks for picking this up. Nope, I didn’t get any help. Also, an engineer didn’t show up later.

[James Brian @iamjamesbrian]

I did get your email confirming your price increases though 👍

[James Brian @iamjamesbrian]

@virginmedia any chance of any help here? I haven’t had functioning internet for 5 days now.

[TechCrunch @TechCrunch]

Pendo acquires the Mind the Product to boost global product manager community https://t.co/EeCtDA8fag by @mikebutcher

[Gráinne Maguire @GrainneMaguire]

All these illegal Tory parties and poor Dianne couldn’t even have a fucking gin in a tin on the train?!?!