This is not enough! I sent pictures of the driver's profile for a reason. This driver needs to be penalized. What will you do to ensure that hos profile will be held responsible? @Uber
@iamsyrahscott We're here to help. The cancellation fee is waived if your driver is running more than 5 minutes behind the ETA. If you feel that you may have been charged in error, please send us a DM with the phone number associated with your account, and we’ll definitely review the charge.
@Uber this is happening far too often! I've been waiting almost 2 hours for this driver! He will not cancel the call and if I cancel it says that I will be charged. I've also called to make a complaint. What is going on with your app and drivers? Noone should wait this long!
@Uber Been waiting 20 minutes for this driver & he has not answered his phone. The wait time continues to increase & its dark. Noone at #Uber is answering thr customer supervise number, this is ridiculous! I tried to cancel & it's saying that I will be charged $9.82 to cancel!!!
Dirty water in #mississippi is effecting our most vulnerable members of society: children.
We’ve been working nonstop with @USACleanWater to raise funds to help alleviate this problem. Can you help us out?
💧please pitch in $25 today if you can: https://t.co/PO70ZOAMJz
GOOD NEWS ALERT 🚨
In our partnership with @USACleanWater we’ve been able to raise enough money to bring clean water to 360 families in Jackson, #Mississippi 🎉🎉
Why should I have to wait 3 weeks to receive my money back?! This is ridiculous! @BJsWholesale do you think this is how you should handle your customers?!
Just called @BJsWholesale 5Xs this morning regarding a fraud on my account! Asked to speak w/the supervisor & spoke w/Taylor briefly. After explaining my situation, Taylor didn't apologize for the inconvenience & was rude. I asked her why she didn't apologize, she hung up on me!
I called back to speak with the headquarters 7745127400 & spoke with the rep again. I explained the situation to him & instead of owning the situation & apologizing he told me that he "only worked as a switchboard operator" & hung. This seems to be @BJsWholesale company culture.