@nationalrailenq Hi I'm at Sheffield trying to get to London via Doncaster but all my trains keep getting cancelled. Am I able to board a direct train from Sheffield to London because of this issue?
@OctopusEnergy Hi Octopus, pretty disgusted that having been told an appointment would (finally) be going ahead in September, no one has helped my mum (again). She has so much on, this really needs to be the least of her worries!
Update: @DandG_UK looking into this. @JohnLewisRetail still shamefully refusing to acknowledge any responsibility while acting in an offhand manner - so frustrating, what has happened to the Partnership I once worked for and respected.
@JohnLewisRetail@Apple
Appalling insurance and customer service from John Lewis. My partner purchased an apple laptop with protectplus @DandG_UK last year and we have had no end of problems.
You buy a JL product, you expect good customer service and accountability rather than this (patronising, inaccurate, dismissive) embarrassment. Clearly the growing consensus is true, John Lewis is nothing like the company it used to be – avoid at all costs!
@DandG_UK @JohnLewisRetail@Apple @DandG_UK The reason I’m resorting to a public forum is that I’ve gotten absolutely nowhere by all other means, email and phone. Please help