@TUIUK Ok thanks Beth. Considering the store seem unable to help next stop is Sebastian Ebel. In the meantime
@MENnewsdesk if you want a cracking story about a nurse from Sale let down by @tui pls drop me a DM. Lots more to tell…
Hi @TUIUK my single mother, sister in law, nurse & in remission from cancer booked a holiday with her & kids to celebrate.
We’ve since found out about “significant building work.”
No resolution from you >1 wk & you’re still selling the same holiday.
Thoughts @WhichUK@thetimes
@TUIUK@webtenerife Hi Oli @TUIUK that’s the whole issue! We are getting no where with the store, they are unable/unwilling to resolve.
To reiterate, this is a nurse and single mother in remission from cancer who worked right through Covid…
They know this and don’t seem to care.
@MENnewsdesk
@TUIUK@webtenerife “Sorry Ian but we can only look at online bookings on X, not ones made in a TUI Store. You will need to visit or call the store on 0161 927 7431. ^Oli”