@SimonSikorskiMD We may not see the +ve effects of patient feedback & satisfaction until incentives change. However, the space is changing & rapidly at that. I am mucho optimistic for the future of provider & patient happiness.
T4: #hcldr - In the scope of patient/physician ratings, I have not seen any improvements in the way ratings are available to the public. It's still mainly "Google my Doctor" as front-runner but too small % of #physicians have embraced ratings and care about #patientexperience