@secretlabchairs You cant include pictures on your contact forms and there surprisingly isn't an option for 'received defective products' Would it have been that difficult to give me a direct email address? I sent one yesterday anyway and there has been no response. Thank you.
@secretlabchairs
@secretlabchairs I've just unboxed my Omega chair after preordering in December. Unfortunately the right side armrest is damaged. I'm unsure if I should box it all back up or not. Could you just send me out a new one?
@GOoutdoors@GOoutdoors I have sent you a private message. I have been mainly contacting you via email. I have explained the rest in the orivar message you have requested.
@GOoutdoors I made an order via your website last night. I realised that you have shipped to my PayPal address with no delivery address confirmation at checkout. When I immediately try to fix the issue I'm met with this. Which translates to 'not our problem'. Can you fix this???
@GOoutdoors You can't, because paying it on a public thread is just not gonna happen. It's ridiculous (and against Twitter regs) for you to ask me to do so. I will dm them but not post publicly.
Looks like Twitter prohibit incentivising others to expose private Information. Id say only offering to help only if I post my info here is incentivising would you not agree?
Im still waiting on a response to my Web ticket and emails.
@GOoutdoors So, the only way you can help me is if I publish private and identifying information on the Internet? Your basically now encouraging me to dox myself, and refusing to help even though I have provided you all of my information privately.
I wanted help, Bill. Not a doxxing session.
@GOoutdoors I've sent you a DM with the requested details. I have provided the PayPal invoice ID as I have not received a order confirmation with a oreder number by email.
I sent an email yesterday directly after recieving your automated response to my Web ticket. I have had no response, I've just sent a second one now to your customer care team. @GoOutdoors If that order is shipped I will not receive it.