@hotelscomhelp Another hour wasted talking to @hotelsdotcomuk help team via chat. All the same info given, still can’t find the booking even after ive spoon-fed the information. What a shit show.
Never using @hotelsdotcomuk ever again. Lost my hotel booking, failed to send me any confirmation but took my money! Advised me to rebook and get my bank to do a chargeback - not even an offer to refund or help booking a replacement. Absolutely shocking customer service- avoid!
@hotelscomhelp Haven’t got an itinerary number because you sent no confirmation and when I rang earlier your staff couldn’t find anything using my email. 55 minutes on the phone and you could find nothing, other than the fact you took payment, then advised I re-book with you - not likely!
Social Sport loyalty card | Well done to Martin our first member to get all 15 stamps on his Social Sport loyalty card and get a free Team Derby t-shirt! 🎉🙌
Get yours now!
#AMoreActiveYou