WORST service & LACK of responsibility by @redBus_in & @northerntaxiasr;
Definitely not gonna recommend these to fellows;
Booked bus from Manali to Delhi, supposed to depart at 08:30pm on Mar 12;
NO info on bus and driver was shared with passengers until last minute; and
after enquiring each and every bus parked at the station, we got to know that the bus was broken down since morning;
NO passenger was informed until 9:30pm;
NO alternate bus was arranged by @redBus_in or @northerntaxiasr for passengers;
NO Phone calls attended by @northerntaxiasr