reenigne

[reenigne @imadeamil]

@ChrysalisCEO @Nocturn614 @Rackspace I am curious what I am going to find can you please elaborate. I have been downloading a few of my users.

[reenigne @imadeamil]

@silvanatalie @Rackspace PR disaster a la hurricane Katrina. 30+ days and counting - bs updates and thanking us for being patient. who is advising you to do such a piss poor job of managing your communications?

[reenigne @imadeamil]

@EricKillelea @ExpressNews @ricbrack Let's hear it for RACKSPACE PR TEAM ! @silvanatalie 2022 Award winning strategy 👏

[reenigne @imadeamil]

@EricKillelea @ExpressNews "cautious about disseminating information " it's because they don't have backups. a normal company of their stature would of had backups and we all would of had our corporate emails back. instead we are clowning around with upper management trying to not tank their stock.

[reenigne @imadeamil]

@EricKillelea @ExpressNews @ricbrack @Rackspace has done a terrible job of communicating with customers and essentially has held its customers hostage. nice article too bad no one for Rackspace actually reaches out to their customers. Almost 30 days later and still being held hostage...

[reenigne @imadeamil]

@philrandall @Rackspace

[reenigne @imadeamil]

@ImdaDoog @lee_stat_XRP @Rackspace same same the useless ones are already stored in outlook/mail app etc.. locally.

[reenigne @imadeamil]

@Rackspace "At no cost to you, we will be providing you access to Microsoft Exchange Plan 1 licenses on Microsoft 365 until further notice. " This is a vague statement. I think it's time you clarify what this means in the future.

[reenigne @imadeamil]

@Rackspace how about a real ETA??? A solid date of when we can expect our data back?

[reenigne @imadeamil]

On the 12th day of the Rackspace email disaster, it did not give to me … https://t.co/H6ikwCcYSd via @theregister

[reenigne @imadeamil]

@Rackspace The 12 Days of RACKSPACE. Useless updates with no substance. Incompetent staff and management that does NOT care. Amar I hope you are reading this. You are literally holding us hostage. I don't care about your investigation restore server give us our data.

[reenigne @imadeamil]

@Rackspace Wow you guys are next level. 9 days in and we got the same nothing answers. Free our data so we can get our old emails.

[reenigne @imadeamil]

@Rackspace I have called and called and called and no one answers the phone. Rackspace you supposedly put 1000 people on this? Where are they ? I literally wake up in the middle of the night hoping someone will answer and they don’t. Zero communication

[reenigne @imadeamil]

@Rackspace Dear Amar this is a not good. I am not sure who advised you to send out this email. We need real updates on the situation, no one is answering the phones, chat is non existent, these "updates" what are they? At least ransomware attackers communicate.

[reenigne @imadeamil]

@Rackspace I can't even open a support ticket "Error encountered retrieving support tickets. Please try again, or contact our support team via email or by phone." #fail

[reenigne @imadeamil]

@Rackspace It’s been 12 hours please provide updates. No chat support not answering the phones etc is NOT nice. Ur proposed 365 solution doesn’t work for our setup.