Katharine Carey

[Katharine Carey @impalapatch]

@cineworld I booked tickets yesterday on the app but when confirming the booking it took ages and then said there was a problem. Went to try again and unlimited cards aren’t an option and seat are still full. Looks like it did book then and I just haven’t got tickets through?

[Katharine Carey @impalapatch]

@GWRHelp Sent a DM

[Katharine Carey @impalapatch]

@GWRHelp can I change a reserved seat for a train tomorrow if I booked it on another site and have already printed the ticket?

[Katharine Carey @impalapatch]

@cineworld It was neither, I was trying to book only film that day that I haven’t seen before and was first cinema trip in a couple of weeks. This has happened before, but this time my friends account wasn’t effected, so they booked our tickets. It’s all working again today though

[Katharine Carey @impalapatch]

@cineworld my unlimited card and friends unlimited cards aren’t showing up as options to book tickets on the app, just normal tickets

[Katharine Carey @impalapatch]

@cineworld Will check with them, and most likely sit through another annoyingly quiet film in that screen

[Katharine Carey @impalapatch]

@cineworld last couple of weeks been to Stevenage cineworld at been in screen 10 each time. Both times the volume was really low compared to normal (not great in Song Sung Blue) booking next film for the weekend and in same screen - is the volume issue fixed?

[Katharine Carey @impalapatch]

Mentioned to a staff meeting passing after the first time (Song Sung Blue) but nothing changed by the following week, only realised it was the same screen because it was so low. Don’t want to be having to focus so hard to hear because someone forgot to tune the volume up 😂

[Katharine Carey @impalapatch]

@pizzahutuk how come I can’t place an order via the app as ‘the hut store is not accepting online orders’ - but if I want to order through Deliveroo, UberEats or justeat I can?

[Katharine Carey @impalapatch]

@sainsburys I just brought a couple of toys for presents at one of your stores because they were a great price. Then at the till was very distracted by a 1st aid issue at the next till, so didn’t realise they had gone through full price until getting home - it’s over £4 more!

[Katharine Carey @impalapatch]

@cineworld Its working again now on the app, so managed to book tickets, thanks

[Katharine Carey @impalapatch]

@cineworld my unlimited card d and friends have both disappeared from app booking and when I try online it says no unlimited tickets for the showings, I know others are having this issue so what’s going on?

[Katharine Carey @impalapatch]

@WeirDrummer @cineworld Same issue here

[Katharine Carey @impalapatch]

@cineworld Had to ask for one everytime because staff don’t give them out even when they are holding them + today when I asked they had to go to the back room as they aren’t even out at the front any more. Also always get 2x 2D tickets for £10 - I have unlimited so that’s wasted on me 😔

[Katharine Carey @impalapatch]

@DisneyPlusHelp Already talking to someone on your live chat, although apparently my account subscription doesn’t exist, despite me setting up an annual subscription in Feb and using it since then

[Katharine Carey @impalapatch]

@DisneyPlusHelp when I tried open my app on tv and phone both say app doesn’t support in-app sign up and to go to website. There I can log in but it asks me to restart subscription - I got an annual subscription that only started in February, what’s going on??

[Katharine Carey @impalapatch]

@cineworld Thanks for replying. Normally when people are sat there it’s been shown on the booking page which is why it’s confusing, also seems to be the only screen I have noticed this in. Either way I have been wanting to ask this for a while and never remember when there.

[Katharine Carey @impalapatch]

@cineworld why in screen 10 in Stevenage are seats F9-12 always unavailable to book online, but whenever we go there people have always managed to book them? Really annoying when you want to book those seats online 😡

[Katharine Carey @impalapatch]

@discounts4teach That’s a shame, we had a great time last year, but thanks for replying

[Katharine Carey @impalapatch]

@discounts4teach are you going to be doing another members day at Thorpe park this year? I haven’t seen anything advertised yet