@BBCNews absolutely disgusted - why are you talking about monetary compensation amounts hours after they have lost their family .. this is not news where is the respect ????
@dfs well you asked me to dm and I did but your complaints department didnβt have the decency to contact me regarding the shit show of a sofa they delivered , yes we have a refund but no compensation for the phone calls the time off work the inconvenience !
So this is the brand new sofa from @DFS#after out order was mucked up we got a replacement - we have made dozens of calls no response dozens of visits to the Ayr store and still waiting on a refund ! Absolutely disgusting - believe me the pictures donβt do it justice -