Calling all #ShameOnYouBritishAirways#BritishAirways#BAsucks#CustomerServiceFail supporters!
After 7+ attempts to request a callback from a manager, I still havent received one. Next time I call, I plan to record the conversation. Let’s unite and make a bigger impact together!
@British_Airways
I’ve requested a callback 3 times, one-a month ago. Last-was yesterday after speaking with Vidhi, who promised a callback in 24 hours. It’s been over 30 hours—no response yet. Flight tommrw
If I don’t get a call, I hold you responsible for a full refund.
#BAsucks
@British_Airways Again so pathetic that now your employees wants me to follow them back so that they can look in to the matter. Bravo 👏
- if you have even a little bit of respect for your customers then solve the escalated situation first.
-Again the call got disconnected after speaking with the agent as he kept us on hold for some information.
- Also again we started the whole process again of calling back and waited and explained the situation.
-Still no response….
Very Bad @British_Airways Very Bad
-You will also excuse us that you didn’t board the plane and the journey has started so now we can do anything.
-Again one another excuse to us because of your lack of understanding us.
Bravo @British_Airways
Seriously……??????
#shameonyoubritishairways#britishairways
@British_Airways how much time it would take you to make the call.???
- Yesterday (23 Sep2024) one of your agent named VIDHI promised us on call that she has escalated the issue to the supervisor and I would be getting a phone call within 24hrs.
@British_Airways Seriously…..????
- Is this how you are going to take care of this matter.??
- I can’t talk on behalf of my father now.
- I have to prove them that i am my father’s son😆😆
Seriously very disappointed and dumb people.
- Your customer service is worst that they cannot even provide any solution to this and Also your AI is making a fool out of me😆😆🚨🚨
@British_Airways just wake up and do the needful please 🙏
@British_Airways One more another excuse to us..??
- So all the time when we were having a conversation was just a joke to you people…??
- You think that i am a fool tweeting all the things again and again with the matter.??
-@British_Airways how much people or AI is going to talk to us every time a different name appears on the chat box after the message…
- To sick of you people
@British_Airways
I’ve requested a callback 3 times, one-a month ago. Last-was yesterday after speaking with Vidhi, who promised a callback in 24 hours. It’s been over 30 hours—no response yet. Flight tommrw
If I don’t get a call, I hold you responsible for a full refund.
#BAsucks
@British_Airways
I provided my booking ref via DM as requested but haven't heard back. It’s been 15 days, and I still haven't received a callback from a manager despite multiple requests.
This level of customer service is unacceptable.
#CustomerServiceFail#NoResponse#Aviation
•Requested a manager call-back multiple times—no response.
•Despite customer service failures, they won't check call recordings, which would prove I'm right.
#BAsucks#CustomerServiceFail#Aviation
#britishairways
🚨 Bad Experience with @British_Airways
•Booked Mumbai to Toronto, with the second leg refundable (INR 7000 fee). Now, no refund given.
•Attempted to change flight dates, quoted ~$270, agent hung up. Called back, price increased to $800, then $2000!