OK. Let’s unpick todays shambles. Staff are sick & you’ve not addressed driver shortages despite having a over a year to do so, but we’ll park that bit. You have been investigated & been found wanting by numerous journalists & online accounts. 1/
#Andover, service update for Saturday 29th October.
Due to staff sickness and driver shortages, please allow extra time for your travel today as there will be service disruption thru out our Andover network.
Our apologies for any inconvenience this will cause.
VS SC Andover
Hey @StagecoachSouth@SalisburyReds first week back at school/college/work is disaster. Buses cancelled, not showing up. Lots of passengers trying to move around garrisons abandoned at bus stops.
How is that award you got for supporting military dependents? @combat_boot
@uk_crafting Bet they’ll still neglect the Andover-Ludgershall-Tidworth-Bulford-Larkhill-Amesbury route though. They have plenty of buses & drivers already, just prefer to concentrate on profitable routes & @wiltscouncil & @hantsconnect let them.
Another @StagecoachSouth bus just disappeared from App. Will it show up, will anyone make any announcements. Does anyone care about employment or education in garrisons?
Another @StagecoachSouth is cancelled, again. Buses just don’t show up nowadays.
No announcements, no warnings, they just hope nobody notices. Maybe BBC should revisit? https://t.co/GGXgqT0OaQ
Another @StagecoachSouth is cancelled, again. Buses just don’t show up nowadays.
No announcements, no warnings, they just hope nobody notices. Maybe BBC should revisit? https://t.co/GGXgqT0OaQ
@StagecoachSouth Why? So you can give it “sorry, drivers, breakdowns, blah, mumble”. How about you keep app up to date & announce cancellations via social media in advance. I mean it was only 4 people left waiting today, no big deal, and nobody should have noticed right?
.@StagecoachSouth is cancelling buses again. Buses just disappear from App or just don’t show up.
Claimed to be increasing numbers of buses & got money from @wiltscouncil & @hantsconnect. Nothing changed in 2 years & garrison residents are messed around. https://t.co/GGXgqT0OaQ
@StagecoachSouth@wiltscouncil@hantsconnect Isolated incident? 😐
This route is famous for delays, cancellations, app not working properly. BBC showed up & did report on it.
Timetable had to be cut back as couldn’t cope & as soon as its increased, the same problems start.
OK. Let’s unpick todays shambles. Staff are sick & you’ve not addressed driver shortages despite having a over a year to do so, but we’ll park that bit. You have been investigated & been found wanting by numerous journalists & online accounts. 1/
@StagecoachSouth@wiltscouncil@hantsconnect Perhaps mention that to the ppl at bus stop who didn’t see it..?
If they keep disappearing from App how can people be confident that it’s going to show up. Is it worth going out for a bus that may not turn up.
What is wrong with the App that causes this?
@StagecoachSouth@wiltscouncil@hantsconnect Shouldn’t the company be telling the customers this, not the other way around?
That one was station road heading to Andover. But there’s been plenty more. Some ppl turned up & waited, others binned it when it disappeared from App.
@StagecoachSouth@wiltscouncil@hantsconnect 1128 from Tidworth is latest no-show, just disappeared from App. But there’s loads more. Mostly just don’t show up or drop off app.
When you feed this back to local team, expect normal response of a shrug, plus “whatevs & something, something, something about drivers innit”