Seth Godin writes about the four roads we call customer service and identifies the first road as being when a companies tries to learn from their customers to make things better. Informedy is here to help you do just that. https://t.co/QVVJOlaCis
Jay Baer says that future CX leaders should think of customer experience as a magic trick. If so, you can think of Informedy as your black top hat! We help you create magical post-purchase experiences that your customers will love. https://t.co/YCFEqZLTpL
An excellent article on the important of addressing the entire customer journey, including the crucial post-purchase experience.
Report: CMOs jobs ‘on the line’ if customer engagement fails to deliver - CMO Australia https://t.co/vLQNDeDTsu
The challenges with capturing useful post purchase customer data can hamper our ability to deliver the complete experience our customers are seeking. https://t.co/NW9nV3E9MG #postpurchase#consumerdata#CustomerExperience