In Social

Full-service digital marketing agency & your outsourced marketing department. Official @shopify Expert agency, Facebook & Google Ads partner.

[In Social @InSocialca]

2021 was one for the books 🎉
→ We built an exponentially growing team
→ Grew our biggest client roster yet
→ Hit a huge revenue milestone

... and we had tons of fun doing it!

Thank you to all our clients, partners, and, of course, our whole team. Here's to 2022 🥂

[In Social @InSocialca]

@W0rldWideJess Hi there - this job is for Canadian citizens or permanent residents only. We ask that you take this tweet down, as we’ve been getting applicants that we cannot hire. Thanks!

[Erik Christiansen | CEO Justuno @justunosocial]

Want sales momentum all year round? Get your 2023 Ecommerce Planning Guide by @pantasticapps

Expert advice from @trelliscommerce @InSocialca @Yotpo @luckyorange @ArcticGreyLtd @thesammcgregor & more!

https://t.co/mjKMTYQFQn

[In Social @InSocialca]

Our Founder & CEO ↘️

[People @people]

Toronto Woman Promotes Ostomy Bag Awareness: 'I'm Not Defined by It' https://t.co/2ycEQBoCX2

[Tydo @TydoTweets]

4/ ✨ “If the data tells you something isn't working, let it go and try something else!" says @insocialca CEO @JessGrossman

Try new CTAs. If your ads drive good metrics at a small spend, scale.

If customers complain about a product, look into your QA. Learn from your data!

[In Social @InSocialca]

Dear American DTC brands,

Our Canadian agency is currently hard at work launching, monitoring, and optimizing Black Friday/Cyber Monday campaigns while you're OOO eating Turkey.

Enjoy! And hire 🇨🇦

[In Social @InSocialca]

Seriously, though - try out our new friends / client, @ShopThreeShips!

[Tydo @TydoTweets]

2/ “Who doesn’t want the gift of better and brighter skin?” — says @JessGrossman, CEO of @insocialca.

She always defaults to skincare. Three Ships’ best sellers bundle is luxurious & natural—a reliable gift for all.

[In Social @InSocialca]

Thanks to our friends at Tydo for including our "fun boss," @JessGrossman and her recommendation from our newest client, @ShopThreeShips!

[Tydo @TydoTweets]

Happy November! Holiday talk is officially fair game. To celebrate the season, we asked 15+ partners to share their favorite host(ess) gifts 🎁

🌟 Their answers are inspiring. Check ‘em out below and arrive at your next party with a gift that wows 👇

[In Social @InSocialca]

Nothing like a team Halloween murder mystery party 🔪🎉

[In Social @InSocialca]

We 💕 our friends at @aircall!

They make it easy for us to manage the phone support for our E-commerce and Restaurant clients!

[Aircall @aircall]

We ♥ partnerships!

We recently got to hear from one of our partners, @JessGrossman, M.A., Founder and CEO of @InSocialca. She shared with us why they chose to partner with Aircall!

Check out below.👇

[In Social @InSocialca]

Hello from In Social’s annual company retreat 👋🏻

(This time, with 40% more people!)

[Jessica Grossman @JessGrossman]

Not in it for the goodies, but it certainly helps 😎 Thanks @GetOkendo for being a great tech partner to us at @InSocialca! 💕

[Jessica Grossman @JessGrossman]

ugh I hate how many women resonate with this.

Good news, women can build profitable businesses (mine is @InSocialca!), we just have to work a bajillion gazillion times harder 🙃

Oh and my new business? It's coming soon, so watch this space 👀 PS - it's Ecomm (obv).

[Jessica Grossman @JessGrossman]

Woman: *spends years building a profitable business, seeks funding for new business, gets told she needs more profit*

Man: *writes idea on napkin, shows it to VC, gets a hundred bajillion gazillion dollars*

[In Social @InSocialca]

Certifiably Loyal 😎

We're excited to add @LoyaltyLionHQ to our list of @Shopify tech partners to provide a seamless loyalty experience for our clients & their customers ✨

[Jessica Grossman @JessGrossman]

Sad to hear about many of my friends at @Shopify who were laid off today 💕

If you, or anyone you know was on their support team, we're hiring for our support squad at @InSocialca and would love to have them:

https://t.co/TmeIHbsUZj

[Okendo @GetOkendo]

Congratulations to our new Okendo Gold Partners! We’re so lucky to have partners that employ unique reviews strategies to drive more revenue for their customers. 💪

@insocialca @thevaangroup @irhodes @process_creativ @NoStanding @steadlane

[In Social @InSocialca]

We're so proud to be a gold @GetOkendo partner!

Thanks to the Okendo team for working alongside us as we continually improve the Ecommerce experience for our @Shopify clients 💕

[Okendo @GetOkendo]

Congratulations to our new Okendo Gold Partners! We’re so lucky to have partners that employ unique reviews strategies to drive more revenue for their customers. 💪

@insocialca @thevaangroup @irhodes @process_creativ @NoStanding @steadlane

[Octane AI @OctaneAI]

You won’t know if you don’t ask!

@InSocialca's CEO @JessGrossman believes the best way to deliver a great customer experience that drives sales and retention is to get to know customers.

How?

Find out in her @gorgias #DTCX article.

https://t.co/okQCvs4xjg

[In Social @InSocialca]

The answer is YES.

We respond to *every single* comment, reply, DM, review - anything where a customer has contacted a brand we manage. Customers appreciate a brand that is responsive to more than just negativity.

If you can't do it yourself, outsource it! (DM us 😉)

[Buffer @buffer]

Recently, someone asked us this:

"I’m starting to get a lot of comments and customer questions, and I’m finding it hard to reply to every single one. Do I need to? How quickly? And what should I do about the negative ones?"

[In Social @InSocialca]

What it feels like when the digital advertising ecosystem *crumbles* without 3rd party data.