Fin (formerly Intercom) Support

Official customer support account for @Intercom.
DMs not monitored.

[Fin (formerly Intercom) Support @intercomsupport]

@zachmoskow @intercom Got it, there’s no way to create a new ticket through the Claude Cowork desktop interface at this time but watch this space for updates soon. Definitely see where that could unlock some great workflows.

[Fin (formerly Intercom) Support @intercomsupport]

@bencreatesapps @intercom Hi Ben, if you need to cancel it should be pretty straightforward, feel free to get in touch with our team via the Messenger if you run into any troubles or are finding that isn't the case. -AR

https://t.co/skUqMKG6f7

[Fin (formerly Intercom) Support @intercomsupport]

@graasdev @intercom We'll be sure to share this feedback with our team Jos, definitely want to make it as easy as possible to select regions when logging in. - AR

[Fin (formerly Intercom) Support @intercomsupport]

@aussiExau @intercom Yes, we'll be showcasing our new Operator product live during this event! 🙌

[Fin (formerly Intercom) Support @intercomsupport]

@flpsnd Hey Filip, one of our support engineers is investigating this for you as we speak - we'll be in touch with an update as soon as we can so we can get this sorted for you.

[Fin (formerly Intercom) Support @intercomsupport]

@flpsnd @intercom Hey @flpsnd 👋
Sorry to hear you are facing issues with this!

Would you mind reaching out to our team in the Messenger and they can dig into this for you?

Best - PM

[Fin (formerly Intercom) Support @intercomsupport]

@theayush @intercom Hey Ayush - we have a new mobile app currently in the works, watch this space for updates in the near future! -AR

https://t.co/cvVZ8MlNHu

[Fin (formerly Intercom) Support @intercomsupport]

@Trentenn_CoB @intercom Not at this time, but we have some big updates coming to our mobile app soon so watch this space. More on our Intercom 2 announcement below as well -AR

https://t.co/cvVZ8MlNHu

[Fin (formerly Intercom) Support @intercomsupport]

@itsjustamar Hi @itsjustamar ,
Thanks for flagging this. 🙏

Would you mind reaching out to our Support team in the Messenger and they can look into this for you?

Best - PM

[Fin (formerly Intercom) Support @intercomsupport]

@SignalHouseSMS @intercom @Fin_ai That's correct! Fin for sales supports email, chat (web, iOS, Android), WhatsApp, Social (Facebook, Instagram) and SMS, meeting prospective customers on their preferred channel.

[Fin (formerly Intercom) Support @intercomsupport]

@BrianaSheri @intercom Hey Bree, appreciate the kind words but where are you seeing issues with critical functionality? Want to make sure we're both on the same page - AR

[Fin (formerly Intercom) Support @intercomsupport]

@DamianMcCabe @intercom Good shout especially for those teammates without profile pics, we'll be sure to flag this with the team! -AR

[Fin (formerly Intercom) Support @intercomsupport]

@charliercobb @intercom Hey Charlie, would love for our team to take a deeper dive into the email issues you're seeing to make sure everything is working as it should, going to reach out directly to discuss this further. -AR

[Fin (formerly Intercom) Support @intercomsupport]

@goodbyesahil @intercom @Fin_ai For sure! How can we help out? -AR

[Fin (formerly Intercom) Support @intercomsupport]

@iamlechev @intercom Hey @iamlechev 👋
Thanks for taking the time to leave your feedback on this. 🙏

Will flag this internally with the team!

Thanks again - PM

[Fin (formerly Intercom) Support @intercomsupport]

@amchenault @intercom Hey @amchenault 👋
Great idea! Let me flag this with the team as a feature request.

Thanks for the suggestion 🙏

Best - PM

[Fin (formerly Intercom) Support @intercomsupport]

@davc @intercom Hey Dave - the 'Sign in' button can be located on our homepage like so, and you can use the Messenger on the bottom right corner of the page to get in touch with our team! -AR

[Fin (formerly Intercom) Support @intercomsupport]

@scottmessinger @intercom Hey Scott 👋 We'll be sure to share your feedback with the team, you can log in here but I can see where making that more prominent could be helpful. -AR

[Fin (formerly Intercom) Support @intercomsupport]

@robertosalem_ @intercom Hi @robertosalem_ ,
Thanks for flagging this!

Would you mind reaching out to the team in the Messenger to see if they can help find a workaround here?

Best - PM