Puneet Jain

Crypto ❤️

[Puneet Jain @ipunitjain]

@SwiggyCares @Swiggy @SwiggyCares the full right to cancel without any charges.

Please stop sending policy templates and address the actual issue. I expect a full refund.

[Puneet Jain @ipunitjain]

@Swiggy @SwiggyCares This is unacceptable service.

My order (#237829763294530) was delayed far beyond the promised time and no delivery partner was assigned. When I requested cancellation due to your delay, I was still charged the full amount ₹248.

[Puneet Jain @ipunitjain]

@SwiggyCares @Swiggy @SwiggyCares

Cancellation policy cannot be blindly applied when the delay is caused by Swiggy’s failure to fulfill the order. This is clearly a service deficiency.

If an order is not delivered within the promised time and no delivery partner is assigned, customers should have

[Puneet Jain @ipunitjain]

@SwiggyCares @Swiggy @SwiggyCares So basically you're saying you can delay an order indefinitely—even for hours—with no delivery partner assigned, but the customer still has no right to cancel without being charged?

That makes no sense.

[Puneet Jain @ipunitjain]

Why should customers pay for your failure to deliver? This is unfair and disappointing.

I need an immediate refund and explanation.

[Puneet Jain @ipunitjain]

@thisisksa @grok make the photo clear 😜

[Puneet Jain @ipunitjain]

I called service center — they arranged another inspection.
Another inspector came, checked, and confirmed the steering issue exists — but said it’s not covered under warranty.
They only took the car for indicator & dashboard sound issue.

Now it’s been 22 days, I’ve wasted time,

[Puneet Jain @ipunitjain]

He said, “I don’t know any part. Come here, we’ll see.”

I again went to the service center.
Spent 2.5 hours.
3 different people checked the car.
Finally one said, “This noise is normal.”

Later I called the sales head (Mr. Rahul). He said, “Call service center, they’ll solve it.

[Puneet Jain @ipunitjain]

On delivery day, I noticed 1 alloy wheel cap missing.
When I showed the listing photos (all 4 were visible), the salesperson said “Okay sir, I’ll arrange it in 2-3 days.”

I believed him and took the delivery.
But later that day, more issues started appearing.

[Puneet Jain @ipunitjain]

During the test drive, I clearly noticed a noise from the steering while moving left/right.
I informed the sales person & he promised it would be fixed before delivery.
I trusted him, paid the advance, and later made the full payment before delivery day.

[Puneet Jain @ipunitjain]

to take strict action, investigate this case, and cooperate with police.

#CustomerSafety #RapidoIndia #DelhiPolice #UPPolice @Uppolice @DelhiPolice

[Puneet Jain @ipunitjain]

@rapidobikeapp @RapidoCares I faced a serious safety incident today during my Rapido cab ride from Deepali Pitampura to Gaur City 1. Near Sarai Kale Khan, two bikers snatched my purse while the driver stepped out of the car. I lost 15000 cash + valuables.
#Rapido #SafetyConcern

[Puneet Jain @ipunitjain]

The bikers signaled the driver saying “oil is leaking,” and as soon as he stepped out, they opened the back door and snatched my purse. I was sitting with my mother-in-law & 2-year-old daughter. I strongly suspect the driver’s involvement.

Requesting @rapidobike @RapidoCares

[Puneet Jain @ipunitjain]

@rapidobikeapp Today, my booking was cancelled by your rider after sending this rude message in the chat. This is unacceptable behaviour towards customers. Please take strict action against the rider.
Rider name: Nikhil Nagar (UP16QT4358)
#Rapido #CustomerService

[Puneet Jain @ipunitjain]

@cryptoady Addy bhai Doland ki spelling thodi si mistake hogyi hai 😜

[Puneet Jain @ipunitjain]

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