Today alone I called 6 times. I received different answers from different agents. I was told the baggage team does not work weekends and that I would need to wait until Monday, despite the fact that I am travelling onward from Lisbon on Monday. One agent disconnected the call
@easyJet Flight from Gatwick to Lisbon was oversold, I was placed on standby despite a confirmed booking, then the flight was delayed and my checked bag did not arrive.
The bag contains medication, clothes, toiletries and essentials. For over 24 hours nobody could help!